Customer service is poor. Unnecessary wait time. Customer responses are very bad. No respect for customers. Customer communications are hard to understand.
DERRICK T
Mailbox Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Anaheim, CA 92804
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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More organized space for the U-Haul drop offs
Joshua HI tried to get one . Way Truck from here, they never have it.
JUAN MI called and the woman that answered gave me a lot of headache for my order and then ended up leaving the incorrect Uhaul truck, even though I confirmed twice. I asked how do we pick up after hours and she didn't even know, our guy had to just figure it out when he got there. Worst part is she left a smaller truck and we were moving stuff from a conference. Too much inconvenience, would not pick up from this location again.
RAUL MI was not informed that this pick up was remote. No video sent to me either. It was not as easy as they claimed it to be. I requested a dolly and was charged one. No dolly was in the truck which made it more difficult to accomplish my move. This was a less than stellar experience and one that I will not repeat.
Deborah G