I rented a 15' uhaul and when I picked it up the gas gauge read almost full but not quite full. It also stunk intensely of stale cigarette smoke. After getting about 60 miles away I had to stop and put air in the tires. In the two days I had the truck it died on me four times in the middle of traffic. This was the worst rental experience I've ever had. Would not recommend.
Moving Truck Rental in Appleton, WI at Good To Go Shell
Moving to or from Appleton, WI 54914? Get FREE truck rental rate quotes at Good To Go Shell.
Get FREE moving truck, pickup truck and cargo van rental quotes at Good To Go Shell
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Appleton, WI.
Cargo vans and pickup truck rentals in Appleton, WI
U-Haul cargo van rentals and pickup trucks in Appleton, WI are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Appleton, WI 54914. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Easy and convenience
Tow dolly had taillight that was out and chain was damaged. Ended up returning for another reason and was charged anyway for the rental.
The owner refused to do walk around for the vehicle which had undocumented damage. The receiving location wanted to charge us for it. Fortunately we had taken pictures prior to leaving the pick up location.
The location was fine and the clerk was very kind. But my pick up experience was not good. I reserved a 10' truck online through the website got to the location and they didn't have me in their system and didn't even have 10' trucks available. After waiting on hold I got tossed around with customer service with UHaul and they told me they scheduled me at a different location which was not reflected in my order details or anything when I went to the Mobil pick up. They gave me a 15' truck at not extra charge. But the clerk still didn't have me in the system. I don't know what was done but he gave me keys to a truck. It wasted about 45 minutes of my time. I will think twice before using uhaul again.
I wasn't told that I had to bring it back. The tank was not full when I got it, but I was supposed to fill it up? Which I was also not told. Then I got slapped with a bunch of fees? Not a good business
I had 1 dolly and 5 furniture blankets on my reservation and only the blankets where in the truck
Uhaul has a poor validation process filled with broken web links and dead end customer service phone lines. Help is needed.
This is about the truck not the location. No cruise control. The seal on the passenger door needs to be replaced, the wind and road noise is loud. One of the vents has a whistle.
First off, the gas station lady didn't know how to work the machine to get my uhaul set up so I actually had to use the computer and follow the prompts for her. She didn't have printer paper so she was unable to print my uhaul contract. Then, I was given my keys for the truck I rented and it was 3 deep. I went back into the store and she asked me to move the other two uhaul vehicles for her so that I could get to mine. I by no means should have had to been the one to move the other uhaul equipment. I wasted 40 minutes there. The uhaul should have been ready for us and the paperwork should have been printed out. Terrible experience.
I had picked a location on your reservation site and the place was to be open on Saturday until 4pm. We got there and it was closed. So thankfully we found another location that was open otherwise I wasn't sure what we were going to do with the trailer. Thankfully it all turned out. The location needs to change their hours on your reservation site.
Check in took a very long time. I wasn't given any paperwork at all. When I returned the vehicle, the attendant made me go outside in the freezing cold to bring him the mileage and gas total. Isn't that his job? Vehicle was clean and ran well. Booked on the phone, and was told the truck was taller than it was. My cargo barely fit. That could have been a real disaster, and did complicate things. I did have some good customer service on the phone, and was able to book on short notice and extend time when the trip went longer. The rest of it was not great.
When this location called me the phone number on caller ID showed a Texas location. I thought it was a junk call so I did not answer it. Almost lost my reservation.
The online experience was generally a nightmare and took far longer than a standard interaction. The cashier at the location did not seem to understand anything about the UHaul rental process. Given this experience, I will never choose the electronic process again.
Honestly the people at this location knew nothing. I did my booking online cause it was actuaries to be faster. The iteration working didn't believe me Ann's wouldn't give me the truck till he talked to someone from Uhaul on the phone.
Worst customer service and overall consumer experience I have ever had. I will be sure to tell everyone on know and express on every social media outlet I can find. Completely unacceptable!!! And no one has gotten back to me from U haul still. Again, completely unprofessional...
Was given the wrong truck
This place has no business renting equipment. They have no idea what they are doing.
I had an awful uhaul experience from pre rental to pick up to drop off. Before we submitted our rental online I called to inquire about us having a city to city move and the online registration not giving us the option to select a different drop off city. They said to book the rental and after it was booked they could help me adjust the drop off location to make sure it was right so I booked the rental. Then, there were bad storms and the power was out when I picked up the rental so it took longer than an hour to even get it and the person sitting outside the shell was not helpful. He basically said good luck and call uhaul cuz I can't help you. After we finally got the truck and got home to pack it up I noticed that the drop off location was listed as the same as the pick up location which wasn't okay because we were moving to a different city. We had an 8 day rental in order to pack and move to our new home. During that time I called uhaul at least 5 times to get my drop off location changed. I was frustrated everytime I called. I felt like I had to explain things everytime when I just wanted to make a simple change to my drop off location. I had two people tell me this wasn't possible even if I paid more before someone finally helped me make the change. After the change was made the drop off location want updated in my account so I called back in to try to figure out what to do with my truck at drop off. They then told me to just leave the truck and drop the keys which I was very hesitant to do because of the awful experience I had so far but this is what I did. Four days later I finally got my receipt. The charges looked accurate except for the gas I was charged for which didn't accurately represent the fuel end versus fuel begin on my rental because I never got to complete check in or check out on the vehicle and thus didn't get to personally submit the photos I had taken off the levels at start and finished, which matched. In the end, I simply did not care about this because I just wanted my experience with uhaul to be over with. I will never rent from them again.
The service was raunchy.The station is too small. The one person running it had to keep putting the gas/beer/ cigarette customers before Uhaul. I stood there for over 40 minutes. When I returned the truck, he asked ME to go back and read the miles and write them down for him! He was trying, but they are just trying to to make money without the space, time or manpower.
Clean the windshield.
The person I was working with was not informed in the reservation or how to fulfill it. I was forced to go across town and incur an extra 10 miles of cost for a significantly worse location. T
I was told to leave 7/16 tank of gas. How much is that? I wasn't sure either. I filled before I left the origin city and ended up only using 1/4 tank. That means there was over 10 extra gallons in the tank. I was still charged $7.80 for extra mileage. I didn't go anywhere in the truck I didn't need to and feel that it's was pretty petty. The operator at drop off said he had no option but to charge me. That should be changed.
The guy from there wanted to sell me the biggest truck he had even though he had the medium one I wanted AND I had done everything online and just went to pick up the keys to the truck and HE HAD THEM but said that I didn't appear in his system and that he didn't have that truck. Ended up charging me almost $150 for a truck that I didn't want. I was there for like 45 mins and I cancelled the contract but the guy from Customer Service said it was my problem not his. Very rude about it. Went to another gas station to rent one, and lasted there for Max 15 mins and he was very nice about it and I got the truck I wanted.
This location needs training on system; trailer was given without electrical connector (I didn't realize it because I have my own, it was brought-up at drop-off). I reserved at the pick-up location of my choice, but was sent to this one. Took WAY TOO LONG to pick-up and go.