When someone makes a reservation be sure and honor the time and place for pick up and drop off and availability of equipment at particular locations. My experience was a nightmare and I think UHUl's customer service lacks... I'm not sure I will ever use UHaul again. Sincerely. Ronald AndersonRonald A.
Moving Truck Rental in Aransas Pass, TX at Aransas Pass TOTAL Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Aransas Pass, TX 78336
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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It takes me 5 hours to pick up my truck and tow dolly. Needs re-training. They just keep charging me the equipment and insurance without asking if I will get insurance from them.Ernesto G.
Do not order supplies from U haul. I rented the truck for Friday and the supplies showed up on Sunday.Christopher J.
The gentleman running the operation was nice and friendly but I'm guessing dementia or alzheimers is creeping into his life. (my mom was the same) What should have been a quick and easy pickup turned into an hour long transaction.Pam M.
To much hassle to rent a car haulerJERRY W.
Everything was great but we did return the uhaul 1 day early and wish we would have been refunded for that dayWARREN G.
in spite of the internet being down the rental went just fine. just took a little longer to complete is all. great jobROBERT L.
Excellent gentleman that helped me out I arrived 9 minutes before closing and he still took his time to to help me out and stayed way beyond his work scheduled he literally saved my day because that evening I received call that my mother had an accident and passed away but I was still able to move my stuff and leave back home so thank you for taking the time to help me outGeorgia H.
Took 1.75 HOURS to get a 5x8 enclosed trailer. Trailer door is not 5' wide which was critical in my situation. No mask on employee.PATRICK G.
The overhead lights in the back of the boxed in truck didn't work. It was difficult to see inside of the back of the truck while loading since we were loading the truck at night.Richard F.
The office has lots of political things up and it felt like an uncomfortable environment. He was very slow despite having completed everything online. Also the truck had a light on regarding the tire that stayed on the entire time.Laela E.
The gentleman took one hour to get my paperwork done and I'd already done everything online.Yvonne M.
Staff needs more training on your operating system to process rentals efficiently. I was there for almost an hour. Only 2 customers ahead of meMarvin L.
I believe the trailer brake were not functionalBryan F.
Thank you for a great experience!Jana S.
My second time go around at this location. Terry were very attentive in making wure everything went like it was suppose to happen.Philip L.