Moving Truck Rental in Arcade, NY at L&L Auto Supply
(U-Haul Neighborhood Dealer)

170 reviews

3008 Rte 39 W   Arcade, NY 14009

(716) 707-3158

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(716) 707-3158

3008 Rte 39 W
Arcade, NY 14009

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Arcade, NY 14009

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

170 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

In a comment not related to location, I would like to mention that the set up to rent a trailer at the last minute was fantastic! We had a trailer fall through in the morning of our furniture pick up and we were able to call and have a trailer within 45 minutes. The Customer Service rep was very friendly and helpful. This was a great first time experience. We couldn't be more pleased.

Geoffrey M. 
Rating:
5.0

Have better info on your web site. The web site said that my rental qualified me for a free month of storage at the location I picked up and dropped off to, but this was not the case. I had to purchase a storage unit for $75 + $50 deposit.

ROBERT H. 
Rating:
5.0

I think it was easy and went well. My app could not locate me at the drop off site so important to have people there of maybe a form to fill out and drop in box with keys if phone app issues happen or connection to internet issues

ERICCHRISTOPHER M. 
Rating:
5.0

Not a thing L&L's staff were outstanding.

Dave L. 
Rating:
2.0

Available hours didn't match the store hours.

Edward J. 
Rating:
5.0

I think this was a little over priced. I used the uhaul for less than a day and it cost me $116. We put around 60 miles on it. I don't believe we use Uhaul again based on this price. It used to be less than $40 with some free mileage.

TRACEYLYN W. 
Rating:
5.0

Friendly and professional business. I highly recommend.

gregory H. 
Rating:
5.0

I've rented tow dollies and a car trailer from L&L. They have always been clean and well maintained.

Darryl C. 
Rating:
5.0

They were very nice and even switch the truck when I didn't have a pull out ramp. I appreciated that so much !

Diane P. 
Rating:
5.0

Better then I expected!!! The vehicle was almost brand new and was VERY clean. To be honest was shocked how new and clean. If I need to move anything, I would definitely use this van again.

carl K. 
Rating:
1.0

Unreasonable, Mis-leading and not consumer friendly. That's both with the affiliate owner and corporate representations of u-hual in general. Theresa in your regional scheduling office was completely rude and unreasonable over a pretty easily fixed situation. But I get it you guys care more about squeezing out as much profit from one customer and losing them for life rather than being reasonable!

Jason V. 
Rating:
5.0

Believe your doing a fine job, Thank you

Donald M. 
Rating:
1.0

maintain the safety of your equipment. you don't rent trailers with bald tires or expect customers to insist bald tires are changed out and needing brake fluid added. these are necessary safety features this location is not paying attention to. NEVER again will I rent from Uhaul or will I recommend U haul to anyone

PETER K. 
Rating:
1.0

This equipment is kept in snowbanks I had to put my vehicle in four-wheel-drive just to even back up to hook onto the trailer or overall conditions inside the building should have been condemned I would highly advise that you go to a different U-Haul location to rent trailers or trucks the owner of the business seemed quite on the shady side

Bridget C. 
Rating:
5.0

Things were very good.

stephen S. 
Rating:
5.0

Everything was fine - thanks!

Joseph S. 
Rating:
5.0

if you are going to rent a uhaul talk to l &l auto first to set it up. l&l auto was very kind and curtious to me. I called uhaul directly big mistake they are a bunch of morons . plus uhaul called 5 times to collect money that they already had uhaul in my mind gets -10 stars

jason K. 
Rating:
3.0

The Link that was TEXT at pick up time to post any damage did not work. I tried it on my phone and when I got to the house on the computer, It did not work.

Mark R. 
Rating:
5.0

Easy check in and drop off; truck was clean and ran well. Very pleased!

Dennis M. 
Rating:
3.0

The attendant was not familiar with the correct way to connect the safety chains. The instructions were very clear, but it appears he was not fully up to speed on this one item. Otherwise he was very helpful and courteous throughout the process.

RICHARD S. 
Rating:
5.0

Everything worked out very well

Stephen C. 
Rating:
5.0

Very nice, service quick, very nice gentleman.. thanks.. sandra Haselden

sandra H. 
Rating:
3.0

Poor customer service at location

Joshua B. 
Rating:
5.0

I have used this location three times. They are very courteous, the rentals are clean. Any questions I have, they are more that helpful answering. They have a key drop which is great. You can return the rental after business hours. Great local business.

Nancy P. 
Rating:
2.0

We noted on the application the phone number to contact me. You called the wrong number to advise that the pick up location had been changed so I went to the location on the contract to find I had to travel several miles (26), the next day. I had to miss part of my trip. I expect U-haul to compensate me for me extra miles as it was clearly your mistake.

Rodney C. 
No reviews have been submitted for this location.

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