We brought back the trailer one day early and only used one package of the pads and the woman who ran the office was not interested in giving us a refund. She said, call 1800Uhaul and see if they will. I called and kept getting transferred back to the same person over and over. They are obviously not interested in giving a rebate for any time or equipment that is not used, to be careful about how much time you request because if you bring it back early, you are not going to get a refund.LOLA J.
Moving Truck Rental in Auburn, AL at U Save Car & Truck Rental
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Auburn, AL 36830
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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There was only one person working in the office and when I arrived she was outside. I waited 20 minutes before she came in...you need someone in the office at the times people are scheduled to pick up their trucks. But the truck was great and new!SUSAN D.
Had to drop and manually move the trailer I rented back into the return space because the "help" decided they where on break and did not want to do it. There own personal vehicles blocked any easy access so the trailer had to be dropped and manually moved to be retuned and fully checked in. Never again from this place!!!!!LAWRENCE L.
The truck was dirty, both inside and out. This leads me to believe that the truck was not properly sanitized. Since it was the only truck at the location, I had no choice.Thomas H.
Used 24/7 us hare for drop offJim W.
Good experience. The truck was at the location where they said it would, ready to go.DANIEL R.
not a thing! the whole process ran very smoothly! thanks.DANIEL R.
Everything was good.Christopher C.
I don't see a purpose in making a reservation if I cannot pick up at the location I chose, nor be guaranteed the equipment I reserved.HANNAH W.
I had to park my car in a trash parking lot which ended up my car full with insect. I would never ever go back to there again. I would need a truck in 9 days but i made a promise not to use Uhaul again.ALI ABDULRAZAQ A A.
Not much for customer service but got the job done. Rear lights on trailer stopped working after we left.Teresa W.