Chris Huckabee from Always Above Average Movers who UHaul recommended to me was extremely difficult to get on the phone with and tough to communicate with. Will not use him or his business or any business UHaul recommends to me again as it was an unpleasant experience.
Ean H.
Ideal Furniture Of Augusta
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Augusta, GA 30909
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Customer Reviews
- 4.0 Average Customer Rating
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Everything went great as always.
James S.I didn't drop off at this location. I dropped off at C&S store in Hephzibah, GA 30815.
Ericka B.Owner/Operator when spoken to on the phone stated that we would not be charged an extra day if we could get the unit back by 9 PM which we thought was kind to offer as I was having to commute back to work 3 hours away before I could get the UHAUL unloaded. We were told that it was "not a problem" at all. Upon drop off to a mind you dim lit parking lot on a not so good part of time we were Instructed to leave the unit there and lock it with a lock that was left on a light post. No brick and mortar location, no were to go discuss the issue with the owner of the branch nothing. I got a oh sorry you misunderstood. Complete disappointment. Yes its only 60 more dollars but its the principle of this being a SHADY owner/operator. I'm not sure that this is the type of person that you would want operating a UHAUL branch but it was pitiful all around experience. NOT HAPPY AT ALL WITH UHAL BUT I GUESS WHAT SHOULD I EXPECT RIGHT? If I were you all I would look into this location. I will never use UHAUL again.
Brandon S.This was my first-time using U-Haul. The location was in a plaza furniture store. The furniture store was not open. Although when I placed the reservation in by phone it was stated that the location would be opened by 7 a.m. The store owner pulls up in his vehicle at 8:35 a.m. my reservation was for 8 a.m. The cargo van had a large crack on the passenger side window. The store owner was apologetic for being late. The reservation was for 8:30 - 5:30 p.m. But we returned the vehicle by 2:30 p.m. with a little more than half a tank of gas. When we picked up the vehicle it only had a quarter tank of gas.
darleen H.