The store appeared to be dirty & disorganized, however, the people where very friendly and helpful. All of the newer trailers use cables and S-hooks instead of chains. The problem is, the new S-hooks are all LARGE and will not fit on my Atlas (which came with the towing package - not an aftermarket). They helped with with finding a solution - which I very much appreciated. PLEASE - keep some of the older chain connectors on trailers or else use smaller S-hooks. This is not the first time I have encountered this issue and it makes it extremely difficult to rent a trailer!
Kim A
L&T Flea Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Buffalo, MO 65622
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Customer Reviews
- 4.0 Average Customer Rating
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the lady at the desk did not know how to finisg setting up my tental. she had to call her son who is the manager and have him guide her through the process. I was there almost 2 hours waiting. I was not toke I had to set up the tow for my car. I had never sone this before so I had to wait for someone to guide me along.
WENDY CThe customer service was extremely poor. I waited 45 minutes for the representative to "figure out" how to rent the trailer out.
Cameron SWas suppose to get my deposit back didn’t was in contact with the U-Haul rental the entire time never said anything about a time limit then says there is an after hour fee of 20 dollars I told him that we got off work at 4 pm and I’d have it back by 6 which I did had him on the phone he wasn’t in the area so he said he would check it in the following day which I didn’t understand that’s why I took pictures
JOSHUA CThe best place!!! As in Jacksonville on Normany street We asked for pads and a dolly and noe were there! I was charged $17.
Luanne b