I found the staff at this location rude and shifty. They disagreed with the gas millage and told me that there was going to be a $15 charge for gas, then charged me $20 without explaining why they charged me more or a heads up. Shifty and unethical.
Andrew M
Lakeland Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Campbell River, BC V9W3N7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I rented the 6 x 12 trailer which was the perfect size for my need, and intended to tow it with my 2022 Honda Odyssey. Although my van has a dealer installed hitch, it was quickly apparent to me that the trailer was a bad match for my van. Would recommend anybody looking to haul that trailer (especially with a load) ensure they are using a vehicle that is more suited to hauling the trailer. Suggest a 3/4 ton truck or larger. Just a bit of van-owner advice.
DAVID Kmy info was wrong and caused me problems. Called customer service and they hung up on me.
WALTER LThe dealer provided inaccurate information- told me i could drop my uhaul “at any location” in my destination— I was informed by the destination i attempted to drop at that they dont accept trailers and that i would be charged if I dropped it at different location from what’s on my sheet. Additionally, they told me “the system says your car clearance may be a little low” on the auto transport but no additional information was provided (like that there is a video specially to be used for loading a lower clearance car) and our car was damaged by the loading and unloading process. More direct info would have been good. Someone who doesn't use the auto transport regularly should be directed more.
KRISTIN LDropped off after hours so didn’t see the inside of the facility or interact with the staff
ROGER J