The uhaul lady that was working was very rude and racist towards a person with a credit card. Made me waste my time playing games asking if my credit card works and if it's mine. It was a bullshit experience. Telling em 3 different amount s when I booked it online it should have been smooth sailing. Took me a whole day to get my rental which should haven't had happened. Worst service ever. I got overcharged, insulted and embarrassed.
LENORA Q
Gateway Service Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Canora, SK S0A0L0
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Customer Reviews
- 3.0 Average Customer Rating
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The lady at the till was very bitchy I don’t know why I showed her my reservation on my phone and she was telling me to shut up and if I don’t like it I could leave very very rude I hate to say this but I will never tell anyone to go there again.
betty sUnfortunately, I had to drive 1 hour from my home to pick up vehicle from Canora...THEN, drive to Yorkton to pick up the tow dolly. AND, in both Yorkton locations, there were trucks and tow dollies....and the people on site said these vehicles were available. I would seek an alternative to U-Haul as the coordination of vehicles is very poor.
Doug RThe pick up location was amazing in every way, but the drop off (canora Sk.)was a complete nightmare. After driving to reddeer packing up a 3 story house and the next day leaving driving back,we were tired and stressed out, I worked the day after that.I just wanted a hassle free drop off, but it was the complete opposite! The app said just put the keys into the key box....no such thing, the person there refused to take the keys and when I called in the morning to tell them where we hid the keys, I got such ignorant additue from the lady, she said we should have came from 9a.m. to 12p.m. I told her I was to be at work for 6, she said the keys had to go to a person, I said we'll then, who???!!! Some of us work..the conversation got no where and to be honest,We will never deal with youhaul again over this...we drove an hour out of our way to take this trailer back and no problem, but to get all of this grief is ridiculous...all they needed is a key drop off box!
DENISE MThe young lady had a very bad attitude and could care less about any of my concerns.
David K