Moving Truck Rental in Cary, IL at Route 31 24 Hour Self Storage

Moving to or from Cary IL 60013? Get FREE truck rental rate quotes at Route 31 24 Hour Self Storage. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Cary, IL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at Route 31 24 Hour Self Storage

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Cary, IL.

Cargo vans and pickup truck rentals in Cary, IL

U-Haul cargo van rentals and pickup trucks in Cary, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Cary IL 60013. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Cary, IL, reserve a van for your moving needs from Route 31 24 Hour Self Storage!

$19.95 Pickup truck and cargo van rentals

Features

  • Interior rub rails in cargo vans
  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer Reviews

Brian B. on

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Friendly service.

John S. on

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Absolutely first class service. Mary handled our rental, and couldn't have been more friendly, professional, and helpful. Great experience.

Mark S. on

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Was hard to find.

Douglas M. on

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fast service, on the road quickly, easy returns

Thomas O. on

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Nice experience.

Chad M. on

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Have both equipment at location I asked for and use my information I put in ealeie instead of re asking everything

Alan J. on

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Convenient drop off. Was a bit unclear about leaving my only copy of the rental contract but I took pics of it and left it with the keys.

Michael Q. on

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Very happy with the whole process. Definitely would use the service again.

kathleen w. on

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Did not help what's so ever,only had 1/8 gallons told them that they said sorry we don't put gas in the trucks so I barely made it to a gas station Absolutely filthy inside had to wait outside in the rain could you can only fit one person inside!

Philip T. on

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Contract number: 23645210 I picked up the trailer just before the facility closed. I asked if the gates would be open after they close the office as I had just received a call from my wife that my youngest daughter, who has a seizure disorder, was having seizure issues at home. After I arrived home, my daughter was having some major seizure issues and we spent a few hours on the phone with her neurologist. Due to her medical issues, our plans needed to change, so without even opening the trailer door, I drove it back to the facility, completed the paperwork with the drop off time and left it where I picked it up. The trailer was never opened or used. When we saw the charge on my account, I contacted customer service to explain that I had not used the trailer, and was asking for a refund. They said I would be contacted by a regional person by phone to resolve the issue. I was never contacted by phone, but received an email stating that there was no way to determine of I used the trailer or not, no refund would be issued and here is a coupon for future use. I again called back to customer service and explained the situation again and again asked for a phone call to resolve this issue. The 2nd customer service person saw from the initial call that I had requested a call, but received the email instead and again opened the claim stating I wanted to talk to someone about the situation. Again a few days went by without being contacted. I called back a 3rd time to customer service to follow up and there was a note in the system stating that U-Haul would not do anymore than the coupon, but I was never contacted with this information. I had to call back to follow up! On this 3rd call, I again asked for a telephone call to explain the medical issue around the situation and again I have not been contacted. I have rented from U-Haul multiple times over the years, both trailers and trucks and never once complained about the service, pricing or experience. I had a medical emergency with my daughter and asked for some compassion and a refund, but I cannot even get a return telephone call. I was told on the 3rd call that someone had tried to call me, but on the day it said the call was made, I did not receive any calls from U-Haul. That day I did receive calls and voicemails from the doctor's office, but I have never been contacted directly by U-Haul as I have requested a minimum of 3 times. I have no issue with the facility I rented the trailer from, but the corporate customer service has no authority to support an outside of the box request and the follow up from the people or person responsible to handle this does not care about their customers and cannot even take take 5 minutes out of their day to follow up. Even though U-Haul may have the best rental rates, I would rather work with a local rental business that has a management that cares about their customers and can respond to medical issues or when life intervenes in your plans.

Judy W. on

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The lady who checked us in (I wish I remembered her name) was very helpful and accommodating and helped us out with the mileage issue which was a direct result of the change in pickup location. She was very friendly, made a phone call, and took care of business!

HUMBERTO L. on

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Thank you for the fast service, Kathy!

Karen G. on

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The equipment was great, the people were very helpful and it was a very good experience! I'll definitely use them again.

Bryant M. on

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Spent a lot of time trying to find your location despite the fact we've lived in Cary for over 20 years! We were very happy with our experience other than that. Bryant Murphy

Jhovanny V. on

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Very satisfactory

Daniel N. on

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I was notified at 7:05PM, the night before I needed the rental truck, that the location for pickup, had changed. It was a 60 mile round-trip from my requested location (Grayslake, IL). Then U-Haul charged me extra mileage for having to drive to this unplanned/out-of-the-way location. Very, very unprofessional. Both U-Haul dealers were outstanding and professional despite their higher headquarters being so unprofessional.

Laird S. on

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Needs to keep dogs of of the reception area and bothering customer. Also needs to organize this desk and work area to give the impression it is a professional place of business. Is a little difficult to see in advance of road until a rental truck in driveway is seen then it is too late to stop. Have to drive down the road and make two (2) U turns to return to the driveway.

Robin N. on

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1. U-Haul asks where you want to rent from, but will not honor that request. I had to travel 18 miles to obtain the truck even though there is a U-Haul facility much closer to my house. 2. When picking up the truck, I was asked where I would be unloading what I was carrying and U-Haul considers that the destination address. Since I was taking my belongings to a storage shed, I was not prepared to provide an address for the storage shed. What does this matter to U-Haul as long as I have the truck back when promised at the location I committed to drop off the truck at. 3. The 26' truck does not ride like a van as advertised on the side of the truck. It truly rides like a large truck.

Jorge R. on

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Pick-up location doubled up as a private home and smelled of dogs, not an appropriate business setting. A child was crying in the background.

KATHY S. on

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Great customer service

KAREN S. on

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The check engine light came on while we were driving it. We were not sure why. We informed the manager when we returned it. Otherwise, there was no problem. Easy check out and check in.

Matt S. on

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Very friendly and was really easy to check the truck out from them. I even left something in the back and they called me so I could come get it. Very happy with the service!

Thomas S. on

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Be more attentive to preferred location. We had to drive 22 miles in the opposite direction to pick up truck versus our preferred was 7 miles away.

Michael L. on

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Yet another perfect outcome to a Uhaul experience. No complaints.....

Bret D. on

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service was great at Rt. 31 24 hour storage. Rental was handled very efficiently and owner very knowledgeable and friendly.

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