If you arrive with low expectations for customer service and don’t mind being on the receiving end of Eddie’s condescending tone and profanity-laced remarks, you’ll do just fine renting from this company. However, if respectful communication and basic professionalism are important to you, you may want to consider another U-Haul provider.
JOHN R
Khawaja Brothers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlotte, NC 28269
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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One of the headlights on the truck I rented didn’t work, and I didn’t realize it until it got dark. We were out near the lake in North Carolina, and it was pitch black. By the time we noticed, the location was closed and there was nothing we could do. We had to drive a separate vehicle in front of the truck just to safely see the road. That’s extremely unsafe, and it should’ve been caught during your pre-check. I’m requesting compensation for this dangerous and stressful experience. Please inspect your trucks more thoroughly in the future.
JAMARI HThe tire 🛞 pressure warning light came on while in use.
Simone TGood customer service 👍🏻
YASIN TI was met by an employee when I pulled onto the property, and my rental was closed out on the spot. Very nice gentleman who gave me a lot of information about the area, his rental business. The whole process could not have been easier!
Mike C