Check-in was difficult. Checkout was very confusing. Why could I not have provided my passport photo beforehand? Was I supposed to predict that would be needed? Ridiculous process and I should get a discount for renting from a human-less Uhaul. Instead, I paid more than the other location I compared to. Would not do again. Will go to Home Depot to avoid the headaches in the future.
Ronald P
Bryn Mawr & Kedzie Auto Service Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60659
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Customer Reviews
- 4.0 Average Customer Rating
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Easy rental process and great location
Eric FJohn is great! Helped me today with getting a truck.
Gregg SThe back of the truck was absolutely filthy. There were multiple large shards of broken glass, other broken glass pieces, and a ton of trash/broken pieces of random items. There was a disgusting amount of mice droppings, and there was even a dead baby mouse in the back. I was appalled at the state of the truck and I would never rent from this location again.
Daniel CTrashed truck, checked in engine light on, difficult to check in, truck not at correct location.
Hoang N