They didn't have the size trailer I reserved. No point in making reservations if you can't keep them.Matthew V.
Moving Truck Rental in Columbia, SC at N&A Auto and Truck Repairs
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Columbia, SC 29201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Very friendly and helpful people at this location.VICTORIA N.
Excellent customer service.Will definitely use againJOHN C.
All GoodJohn M.
Chains for the tow dolly were worn and the people left before we even had the car loaded.April M.
Tank was not full and back of truck was dirtyNorman C.
On the front end of the rental, there were too many confirmation emails sent--it was difficult to tell if the pre-check-in was even worth it because I kept getting notified to check in.Mary L.
I'm not a very tech savvy person, the truck was due back at 4:00 p.m. on sat.july 25th. I returned at roughly 2:45 p.m. I used the online app to return because the return drop off had closed. It was easy and useful. Thank you for making a quick move easy.Patrick B.
not sure. The person handling the rental was not even on the premises. Dealt with them over the phone. Trailer was in need of upgrading. Out of three trailers they had on the lot it was the worst looking one. Trailer was musky smelling inside. I took the trailer anyway as I was on a tight schedule and didn't have time to deal with them over the phone to get a different trailer.John F.
The drop off was not well marked as a UHaul location.Scott H.
Training. More training for franchiseesKevin B.
Friendly and helpful. Would definitely recommend as well as use again.Dorian B.
Really appreciated the time and effort the employees at the pick up location game me as well as appreciated the decision to not charge me for being 10 minutes late on Memorial Day Monday at the drop off location.Landon N.
Clean and check out trucks.Eulis W.
It needed washing and vac the inside of cabPatti H.
The customer Service and the representative was hard to findWhitney C.
Very helpful at assisting me to hook up the trailer to my vehicle.Norma G.
I requested pick up from a specific location and I was very frustrated to find when I arrived at my requested location that my pick up was changed to a different side of town and I was not specifically notified. There was no email contact and the location that confirmed my pick up did not tell me that my location had changed. I am not sure that I would use Uhaul the next time due to this uncertainty.Chelsea R.
The amount of gas that was told to me that was in the uhaul was incorrect, was told that the uhaul had a half a tank and the gas hand was not on a half, I don't understand why the uhauls can't be filled up by the company instead of when someone pays for the uhaul they have to come out of pocket to fill it up to get to there destination from who ever had the uhaul lastShantel D.
I was over charged for milage usage. I only used 8 miles but charged for 12 miles.Gerald T.
I have been charged over $200 in penalties alone for dropping off a truck at a sister facility-just over 4 miles away, even though I did this on the suggestions of a staff at this facility. I was given three options: drop off at facility during office hours (3hrs away), drop off in absentia or drop at nearby facility. Later I get the run around for 2 hrs on the phone, with the resolution that I should have read my contract. All this for choosing your service and using your truck for only 4 hours: total charge $243 for approx 4hrs. I think this is both despicable and wrong and I would not stop talking about it, until I get my money back.Noble A.
Seemed to be unorganized.Ted W.
The trailer wasn't dirty but could have been swept out and was very old. Pickup location was an overgrown field. Staff was very nice and accommodating.David B.
Wonderful people and very pleasant with my experienceLEELON D.