Talked to customer service. The location and the service rep were very unsanitaryKyle G.
Moving Truck Rental in Columbia, SC at Shop N Save
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Columbia, SC 29204
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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Great customer service. We rented at the last minute, and had no trouble making the reservation. Pick up and return were quick and easy, everyone was very courteous and professional.Dean H.
The office location looks abandoned and filthy, no one was there for assistance. I wasn't given a code for the box to retrieve the key, the staff on the phone were not knowledgeable and transferred me to be on hold. Finally, I moved one number on the lock and it opened up by luck. The instructions on how to obtain the key needs to be clear.Abedullah A.
The gentleman who helped me out was very pleasant, friendly and professionalPATRICIA P.
Didn't have the item I ordered and caused me to stand around for an extra 20 minutes while he called someone to fix it.Sarah H.
This location seriously needs to be looked at by U-Haul officials.James H.
Make it easier to get the vehicle key when doing the 24/7 mobile optionDominic R.
Owner was late. Pick up was at 8:00am, owner finally showed up at 10:15 after u-Haul customer service representative called him. His business phone is not set up for voicemail so I couldn't even leave a message. This was not the pickup location I requested.Jill A.
Personnel helpful and did well with the check in. The location is good but the office needs work.Ronald S.
The location is in a sketchy part of town. Only 2 other trucks there. The man was pleasant and nice, no problem there but he sat behind a glass door due to the area.Michele B.
I have been a U-Haul customer for years this location was unsafe at best. Although the gentleman that was very nice I would not recommend this location for anyone to pick up a truck or any piece of equipment.Alex B.
I was provided excellent and courteous service and I will highly recommend the U-Haul located at the corner of Harden and Calhoun St. cross from Save-A-Lot grocery store and All South Credit Union. You we will be very satisfied. They also provide assistance loading and moving your property!!christa R.
This location is located on one of the larger, more well-traveled streets in Columbia and is VERY accessible, whereas some of the others are off on secondary roads, I did the self check in and checkout with the mobile app, which I highly recommend. Great experience !!! You can buy your return gas there if you need to. If you need a paperwork for the trip that you can show if you are pulled over, they can print one but the app will give you what you need. I would be well-inclined to use this location again.MICHAEL S.