There was not a worker, and I signed up to pay at the location. The truck was parked so close to a wall that I had to drive it into the middle of the parking lot to take the required photos. The link was not working properly. After I talked with two different customer service reps, I finally had to download the app, which I didn't want to do. This whole process took me an extra hour to pick up the vehicle. It was VERY frustrating.
Katherine S
The Oil Exchange
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Commerce, MI 48382
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Actually help the customer when they get there... instead of them having no service at all.
Ryszard KNice and convenient location, however cell coverage was so poor and with all the pictures needed for self service, it took forever to get checked and checked out. I would not use the location again because of that. Perfect truck and nice neighborhood location if it were not for that. Maybe add a guest WiFi to the location?
Bill MEven though I was using the app for the rental, Sam at the oil change place came out to greet us and made sure we had everything that we needed. Great guy made everything easier.
Jeffrey BMy uhaul reservation got cancelled 3 times and I got charged 3x the amount it originally told me. We had no gas in our uhaul when we got it. Will never be using uhaul again.
Gabriel G