I drove the truck for 13 miles, but they charged me for 18 miles. I took a picture before starting to drive and after returning the truck but they didn't listen.
SAJJAD R
Surplus Sams Coquitlam
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Coquitlam, BC V3K6V3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The staff on hand were not trained to handle the truck rental. By phone, the contract was completed. One staff member was VERY helpful with as much as she could do - standing in the rain, helping me to get the photos in my phone.
BEVERLEY NFound it not obvious that it was a Uhaul retailer. Service was very slow. Took me at least 1/2 hour to drop off the vehicle. Had to park behind the building and walk around almost the whole perimeter of the large building to get back to the front door because the closer yard gate was locked. Also no indication of where to park.
Dan MI’m really angry and disappointed. The cargo van’s exhaust was broken, and it made a terrible noise. When I went to pick it up, I mentioned it to the staff member there, and she already knew about the issue but did nothing to resolve it. The whole experience was frustrating, and now I have a bad headache because of it.
AMIRHOSSEIN PA little more training for pick up. It took almost An hour to get out of that place. Nothing was ready and we had to go through the whole rental 3 times.
Tabitha F