Terrible. Tell me to reverse a long distance when half blocked. In disagreement with the signage. Didnt explain there was another way out through the junk pile of cars which where poor organize. You stay organized park the stuff in a reasonable way to began with makes it easier for new vechiles to follow suit. Have it a hot mess when new cars and trailer come in then you shouldn’t be so bum hurt when they get stuck and can’t reserve and decide to follow suit in adding to ur unorganized mess. Do better. If you don’t have the space. Then don’t do U-Haul. Owners words we are mechanics this U-Haul shit is secondary and don’t need the headaches you have the headaches cuz ur lot is a disaster mess. Take accountability esp when another Customer then blocked me in. Completely unprofessional
Adam K
Keiths Service Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cranberry Township, PA 16066
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkKeith is awesome!
Sean GEverything is great except for the site they send you to take pictures. I have never gotten that to work with my iPhone. Getting in and out is fine because the people are great and the equipment has always done fine.
Walter BHad perhaps twice daily texts/emails questioning/confirming my booked reservation, a bit annoying given that I had a confirmation number and my credit card was documented. But better than them not caring. Ed Cat
Edward RAbsolutely the worst. They are to have 24 hr pick up service. Their lock boxes containing vehicle keys are manual combinatrion locks not digital which means a person must provide the combination. Keiths website and UHauls website both state this location opens at 8 am on Saturdays which they do not. After multiple phone calls to UHaul which were unhelpful and multiple calls to Keiths which went unaswered I finally reached a dispatch person who was able to provide the manual combination for the lock box in order to obtain my key. This process took 90 minutes to resolve. If Keiths had digital lock boxes I could have had my keys in less than 5 minutes. Worst customer serveice I've ever encountered.
Ben G