The man was helpful, however, the experience was beyond horrible. The Truck smelled of cigarettes, there were bugs in the back of the truck, and then the truck had a rough start when leaving. Once I left the location with only having 59 miles left on the tank, I went to the local gas station to fill up the truck, Once I filled up the truck with $85 worth of gas, the truck would not start. The battery was DEAD! After waiting over an hour & 1/2, the man finally came and changed out the battery with another used battery. The entire ride down the truck was running rough and almost stalled several times. Once we got the truck to the final Uhaul location, they found a bag of bullets behind the seat in the cab which was clearly someone else's ammo. The entire experience was disgraceful and I would like some type of compensation or credit for what I went through.
Kevin D
Ormond Collision
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Daytona Beach, FL 32117
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Customer Reviews
- 4.0 Average Customer Rating
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Main and only problem was that Uhaul scheduling had me do the drop-off 40 minutes South of my location. Danny at the location was excellent, very friendly and helpful. BUT, scheduling for the Palm Coast area was abrupt and not helpful at all. Ridiculous that a company as large as haul does not have more convenient drop-off sites!
WARREN BDanny was very informative about the different sizes and what they were equipped with. It made my decision on what to take much easier especially during this difficult time with moving! Thank you Danny for all your help, it was much appreciated!
GABOR MVery helpful Very easy to get a truck Super flexible to drop off Highly recommend
Alessandra BOverall experience was horrible. U-Haul changed my pick up location and truck size multiple times. Also couldn’t guarantee the moving equipment would be available at pick up. Very dissatisfied
EDWARD G