The instructions were incorrect. The lockbox was empty and did not have a lock on itJay B.
Newsed Thrift Store
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Decatur, GA 30032
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.5 Average Customer Rating
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The location is dangerous for trailer drop off, no where to pull in, had to stop in the middle of a busy street with our hazards on and physically move it by unhitching and then using our bodies to push it into a non-parking space off street that would hopefully prevent it from rolling away while being honked at by passing drivers trying to get around us.Andrea S.
The representative was cordial and accommodating; however, the equipment was not well-maintained. I am currently in dispute of a $25 cleaning charge by U-Haul for what was already in the equipment (and documented as such in advance).MARY H.
Dark empty lot in a bad neighborhood. Also no instructions as to how to retrieve keys.Gladys W.
The entire online pick up and drop off processAmit S.