Very dirty and smell fish........ I think it's just about money ðŸ’²ðŸ’²ðŸ’²...... Not respect.......domingos M.
Moving Truck Rental in Delray Beach, FL at T&L Beauty Supplies
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Delray Beach, FL 33445
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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Amazing professional super friendly staffKRZYSZTOF J.
The were no uhaul per. The pip was booked on the web but it took 35 min to get all over again on the phone to the person who was sitting at home. Very poor customer service.Vadim D.
Super complicated. It took us almost one hour to get the truck. Answering dozens of questions, taking pictures and the need to call 3 references which need to be able to answer the phone right away, really ??? Never again.Jorge S.
Clean the vehicles so they don't have dust, dirt and other customers beverages, make sure you representatives give the right information to the customers so they receive the right vans.Nikki S.
How about making sure the truck are clean with NO ROACHES and wiped down. We are in a whole pandemic after all...MALAIKA A.
U-Haul in general needs to standardize the pick up process or let the customer know what to expect. At one site I can fill out everything pre-rental but I still need to wait at counter. For this past rental I waited 45 minutes for store to open only to find it was all automated. I prefer the automated obviously, but again I hate spending time filling out forms only to get stuck at a counter.John S.
Truck was low on gas about 1/8 tankJACQUELINE L.
The employees at t&l beauty are great! Super professional and friendly.Julianna D.
The online phone check in experience needs a lot of work. I'd recommend hiring a good consulting company to figure this whole process out. It took me much longer to book a truck online than it would've taken to just go into the building. Also, I had to repeat input information that I already placed on the first rental form. On top of all this, a 3 person verification is ridiculous, especially if you have my credit card, license, etc already. Before booking with Uhaul, someone had suggested renting a truck from Home Depot. My response to that was why would I want to do that when we are accustomed to how U-Haul processes rentals? I had soon regretted that. The whole experience was horrible! And the location which I added a dolly rental to did not have dollies. I then had to go to Home Depot and purchase a $60 for dolly. I could've just went to Home Depot and rent a truck and gotten a dolly there. Again the whole online and check and experience was horrible and the location did not have the equipment that I actually paid for.John S.
Young lady was extremely helpful. And I was given a practically brand new truck in excellent condition.LAWRENCE L.
Put a bell on the back door or a buzzerTERENCE M.
Horrible!!! The time to pick up was at 8:30 they sent a text to move the time to 9:30. I came at 9:30 and nobody there!!! I called U-Haul they were trying to help me. Finally at 10am a woman showed up. I got the van. I returned the van at same place on same day. The woman said that my card which is on the file doesn't went through. I provided another payment card. THEY CHARGE ME TWICE!!!! Now I'm waiting my money back! Never never never go that place!TIGRAN B.
Excellent service.SAMIDIN S.
The only positive thing in my whole experience was the woman at the store who helped me. The truck was a piece of shit that was soooooooo difficult to start. On top of everything, I ordered fucking equipment for my move and U-Haul, the asshole company that it is, overbooked and so no equipment was left for my move. This caused an incredible inconvenience and extra cost Bc I then had to rent a dolley from Home Depot. The cherry on top of this shit pie is that the truck didn't even have a ramp, so our move was extremely challenging. Not to mention the couple behind me didn't even get a truck Bc of overbooking, even though they had a reservation!!!! Did anyone even inform them the day of? No. I am NEVER renting from U-Haul again. This company SUCKS and they do not give a shit about their customers.MERVE B.
Online verification process is pointless and stupid, you have no business calling people I know to verify. You wouldn't do that at a walking location and absolutely no damn reason to do so here. I don't want anyone else knowing my business and you forced that on me.BENJAMIN T.
The employee there was very unprofessional rude and not customer friendly. Also was on her cellphone for the most part she was trying to attend to customersEmmanuel V.
I've used Uhaul many times in the past the mobile check in was not convenient. Also I paid for a furniture dolly and I did not receive one. Considering never using your service again.Jason B.
Everyone was excellent!Gianna M.
The office is supposed to be open on Sundays per the hours on the door and their website. Office was closed and we had to use the online pick up option. It was awful and we kept losing Internet connectivity. We called U-Haul twice and could not get anyone on the line. We had reserved furniture pads and a dolly and neither were in the truck nor were they available because the office was closed. Yet we were still charged for them. Horrible customer experience.Philip R.
I DID NOT choose the $14 safe insurance coverage and they charged me anyways. called to get my money back, please helpkelica P.
The padlock in door was broken Engine made noises Previous peoples belongings in truck Seatbelt brokenScott L.
The parking lot was dirty and full of random people stuff that appeared to be left over from someone's previous mood. The items I requested were not in the van, and the lock did not work. The vehicle was notably old.Carlos M.
Have a sign on the front of the building that says the drop is actually in the back of the building. Tell Customers not to go here at night or alone if a female.Jennifer M.