This was obviously a side effort for this gasoline station. It took 45 minutes to actually complete the transaction. In addition, while I originally requested a 4 x 8, there were none of this size available so a 5 x 8 was provided at the 4 x 8 rate. However, due to the difficulties in checking out from the facility, I was only offered the 5 x 8 rate.
Kurt C
Sunshine 1
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denison, TX 75021
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Customer Reviews
- 3.0 Average Customer Rating
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The contract process took forever. No supplies available.
Robert MAt Sunshine 1, I was suppose to pick-up a 5x8 trailer but the lights did not work. Fortunately a 6x12 trailer was available and I took it instead at no extra charge. The whole ordeal of phone calls to U-Haul's office, hitching a 5x8, then unhitching a 5x8 then hitching the 6x12 took approximately 2 hours. The U-Haul office changed my pick-up location two times before settling on the Sunshine 1 location which was 15+ miles away (original pick-up was 3+ miles away). For my trouble, U-Haul gave me a $50.00 credit. Thank You U-Haul. Sunshine 1 staff were friendly and accommodating.
Charles HThe young lady really enjoyed her job and it showed. She had excellent customer service skills and she was very helpful.
Victoria CThe system was down then my reservation was made then as I was omw to pick up the truck I received a call from the location I made the reservation with and was informed the truck wasn't available went to denison where I had to pay more because of the distance.. a very big inconvenience.
QUANIESHA C