Truck was not clean. Front driver floor was very dirty with dry mud. Location is terrible. Lots of homeless people around, and it did not feel safe. We got flipped off and screamed at during the process. It was all done via the app, and because we only use our digital Colorado Id, we weren't able to get the rental and had to switch drivers. It took over 40 minutes to get everything situated. The app may be a good idea for U-Haul, but it's definitely NOT a good idea for the customer. It was a major waste of time!
Ana S
Ebenezer Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denver, CO 80219
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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The person renting the U-Haul was not there at the time of pickup. Then, they made us wait an hour and didn’t even end up coming into their own office. Everything was done through a phone call.
Nicholas DIt was easy to get the trailer for my motorcycle and the employees were really helpful
ESTEBAN EFriendly staff
REED HNo one was there and it was a very unsafe location. Will not be returning.
Elizabeth D