Horrible! Customer service horrible.Bryanna P.
All Pro Automotive & Cycle
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Douglasville, GA 30135
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.0 Average Customer Rating
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This location was great and really helped me. Your Highway 5 location in Douglasville GA was a very bad experience. Because of them I will try other rental companies first. I intend to not use U Haul. I had a confirmation and they tried to send me to 2 other locations for pick up - that's 3 different times I was switched. One of the pick up locations was 1.5 hours away. The girl at the other end of the phone seemed not to care about my situation, and I had to instruct her to find a closer location for pick up. The lady here in fort Myers was spot on when I called to changed my drop off because the drop off was in a not safe area and the truck could not fit in the storage return facility. All in all, U Haul made my interstate move much more stressful then necessary. can you spell Penske.Anthony B.
It took me almost two hours just to get the code to get the keys for my reservationAlexandria M.
Truck needs service. No one at location during business hours to help. Phone number disconnected. Selected to rent the furniture pads and they were not avail or in the truck but they sure left them on the bill and charged me for them. VERY POOR SERVICE!!!!!! I will NEVER use U-HAUL again.CHARLES O.
no one at location , just a drop off location. no instructions, no information. just a drop box.DONALD M.