The confirmation call came after 5:00 the day before. It also changed the pickup location without giving the pickup location hours of operation. I had selected pickup using the phone app. This did not work and no one was around at the pickup location. I had to wait and then look for someone to help me. I was confused and unable to do anything for a short while.
Matthew A
Teton RV Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Driggs, ID 83422
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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You did not tell us the address on how to get correct location. We went to the ‘wrong’ one….! Terrible; some manager offered to reimburse me $50.00 for hardship purposes which I never received ! What a lie !I also ordered a much smaller truck, but had to pay more for gas for the larger truck which I did not order. Sad experience…..Bill Fay
William FHelpful agent. I worried if the trailer was big enough and he opened the back or both the bigger one and the one I reserved. I was able to know for sure that I was renting the best one for my moving needs.
NATALIE SI needed a Uhaul on Memorial Day 2025 to pick up some furniture located 30 miles away. The first Uhao dealer (Teton Valley Storage) I scheduled through had the truck ready at their lot but nobody was available to check me in and give me the keys (holiday, understandable). So I was told via phone call that I would need to use the uhaul.com/share app. That would be fine if the app worked! I arrive at the dealer lot, the truck is there, but I couldn't access the keys because the app is tellimg me I'm at the wrong location. Fact is, you had the wrong engineer design your app! Uhaul should test and fix its apps befire inconveniencing customers with half baked technology.... I was on a time schedule with the furniture seller. Thank goodness for Teton RV Repair/ Michael. He provided a phone number where he could be reached via text and he also had a 10' truck qt his lot. Michael transferred the reservations and took care of me on a holiday - outstanding service and much appreciated! Otherwise, the experience would have been a disaster.
Edwin Gvery poor process and service. and you made mistakes on my bill
Paul M