Billie at customer service was fabulous. She is above and beyond what our expectations were. Some of the lights on the trailers were not working. Overall experience was great at this location.GLENN H.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Edmonton, AB T5Y0N7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The manager â€œbillyâ€ a female Was absolutly insane ,she screamed at me and kicked me out of the store for because she said i smoked in the truck . And i 100% did not smoke in the truck and i disagreed with her â€¦ i hope you guys have cameras to watch how she treated me and treats her customers .. it was a very bad experiance and watch the video at boxcars storage , billy should be fired immediatly .. its disgusting how she raged at me .. i was charged for a cleaning fee and i 100% never smoked in the truck .. i do smell like smoke and both my helpers smoke also .. but none of us smoked in the truck .. i want my 25$ creditied to my card and that lady shouldnt be in any sort of customer relations .. she should be firedCody D.
Great people great service above and beyondBrian B.
I reserved a vehicle Tow Trailer dolley, Utility Dolley, Furniture Dolley, and 2 dozen moving blankets online, well over a week in advance. None of that was waiting for me with the Truck rental and neither was the tow dolley. I hired movers through the website and they wouldn't even contact me until I called them the day before. I was moving out of province and did NOT need these hassles. Why does Uhaul have such a nice website yet not provide the things you reserve through them? If the supply is not there, they should not be available to reserve. This is a multinational company spanning Canada and the United States and this is not the first time they have failed to come through properly and professionally. Leave me scrounging for moving items the day I have to move? WOW! Just insane! The truck rental wasn't even at the location I reserved it for and I had to drive out of the city to get it. F-ing BS!!!!Ryan T.
The rep was outgoing and very friendly and made the process a pleasant one.Christopher F.