Gentlemen met me in the parking lot, hooked up the trailer and explained things, was efficient doing the paperwork and I was on my way.STEVEN L.
Moving Truck Rental in Ephrata, PA at Ray & Randys Auto & Truck Repair
(U-Haul Neighborhood Dealer)
Ephrata, PA 17522
Services at this Location:
- Mon-Fri: 9 am - 4:30 pm
- Sat: 7 am - 10 am
- Sun: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Ephrata, PA 17522
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
When I set up the reservation for the truck online, I selected Adam's Service Center at 126 E Division Highway, Lititz. When we got there, there was no truck and he said this sort of thing seems to happen many times when customers rent trucks with him but there are never any trucks there. Purely by luck, calling other U-Haul places in the area, we discovered that our rental was moved to Ray and Randy's. I was never notified that our reservation was moved. It was not a good morning trying to figure out if and where we had a truck. Once we got to this other place, everything went great. I do not fault either location, but I do fault U-Haul for not telling me that the reservation was movedANDREW D.
Make sure the 24/7 option works!DORIS B.
Bring down the price, and all the B. S. taxes that are tacked on to the bill! Allow folks to keep the truck for a week and not charge them $40.00 per day extra. Not everyone has a bunch of people to help them unload some of us are older and cant do what we once could. Please, Be kind.rick K.
Unfortunately I believe my car got dinged in the parking area when the I didn't realize it was not a space. Otherwise the experience was great.Carmen G.
I was told I was setup for online checkin when I arrived at 4:30 (closing time). No problem. Except I never received a link for the checkin and staff had made absolutely no effort to confirm that. 2 phone calls to Uhaul support and 45 minutes on hold till I finally received a link. I was not a happy camper. 2nd person I talked to on 2nd phone call was awesome and needs a raise. First person I talked to on both phone calls was no help whatsoever and would maybe be better off working at Burger King.Keith M.
I realltVAUGHN S.
The only issue I had was that I tried to complete everything online so I could pick up the rental without going into the office. Following the prompts on my cell phone, I was told that "an agent was reviewing" the rental and would be with me promptly. They were not, in fact, an online agent never came available, so I went into the office to complete my rental which was done quickly and efficiently by the rental location.Thomas W.
Super nice place to work withterry R.
Was sent to two different locations in different towns so a total of three towns to get the trailer. There were two lights out on the trailer which I found about three hours into the trip. Traveled two nights with lights burned out not knowing this condition. Price was also not as quoted it was much higher. Upon arrival here at final destination I was charged an extra day on the use of the trailer even though I was a day early. Not a good experience by any means.John H.
Stay the same. Everything was to my satisfaction... reservation, check in, pick up, return/drop off, invoicing, etc... Thank you! Michael Miller Lititz, PaMichael M.
Uhaul.com does not work.kristina C.
This was my first time using U-haul Truck rental. I had to cancel my first week due to last minute issues. Customer service for both national contact and local service was very cooperative in allowing me to reschedule for a week later.Kerry B.
Service was very speedy and explainable.linda R.
Everything went like clockwork. The truck was ready when I got there to pick it up and it was easy to drop off.Dennis S.
The only thing was the inside of the cab had mud on the floor when I picked it up. But overall was clean.elizabeth K.
After hours charge of 20 bucks . No one helped me after hours. In fact I dropped the truck off 11 hours early because someone was picking it up the next morning!!!CHARLES F.
Nothing everything was very goodRuthann I.
Great experience! Prompt, friendly and courteous service!Ken H.
The Woman at the desk was very Knowledgeable as well as friendly. She made the experience go from a 8 to an Eleven. Great staff. Even better service .EDWARD L.
Mr Ray went above and beyond to be helpful Saturday morning, 10/3/2020, and we greatly appreciate all his help. Thanks, Royroy S.
Have truck in above average running condition; the engine skipped on the truck I was given.Hope S.
All was great.CURTISANTON K.
Everything went very well. Jamie at this location is very helpful and personable.david S.
Just what it should have been, will use againneil D.