To much to even text only thing I can say really really bad
Kevin B.
Key and Lock of Enon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fairborn, OH 45324
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Customer Reviews
- 2.5 Average Customer Rating
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The instructions were to pick up the key inside the location. Despite the location being listed as open, it was closed and there was no one there to give me the key for my rental, and there were no alternative instructions for key pickup. There is a lock box on a fence and fortunately the customer service person on the phone was able to get me the code for this lock box and I did get the key, but only after a lengthy wait on the phone.
Richard T.Everything went smoothly.
Rahim S.According to the documents we got when renting the trailer, using the website to return it after hours meant it was a free return. Instead, we were charged the "after hours return fee". We have used Uhaul many times over the years, but this experience - both the trash left in the trailer when we picked it up, and charging us a fee dropping it off, has left a bad impression.
Krisana W.My father was a 25 year plus uhaul dealer. He gave extraordinary service. I feel he would have rated this facility high.
Dawn W.