The staff was completely unhelpful and unattententive. There were no moving blankets or equipment in the back of the truck, yet I was still charged for them. The people seemed entirely uninterested in helping me at all, telling me "I can help you if you want but it's going to be a while." I'll avoid that location when I need a truck in the future. I felt cheated.
Ryan M
Express Lube Professionals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fenton, MO 63026
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The system wasn’t working during dropoff and left many questions about if the dropoff was completed correctly.
Kerry AGreat folks, nice interaction, and easy to drop off.
Chris RI think fixing the alignment and just filling the uhaul all the way so it’s just a return full type thing.
Caleb SNot sure about this rental. Was originally going to pick up at Northwest Towing in House Springs,MO receive a call from U-Haul about 30 mins after reservation was made to tell that truck was already booked and had to go to Fenton location. To get to the Fenton location I pass by House Springs location to see that the truck was there ( not out as was told) travel back home had to back by House Springs to see that the truck was still there !!!!!! I check with House Springs location Monday,11-6-23 and was told that the truck DID NOT GO OUT. The Fenton location is a Oil Change business and oil changes come first, had to wait until they had time to do paper work. Know now that I could of just done everything on-line.
William T