This location was fine… I did have an issue with U-Haul in general though. I booked at a location closer to where I was moving from/to. It said 100% guaranteed available. I was only 1 mile from my apartment and should’ve only required me 5 miles driving max to pick up and drop off. 2 hours prior to my pick up time I was asked to call because there are changes. I called and they changed my pick up location to somewhere 5 miles away from my apartment. In addition to this, when I picked up the U-Haul I asked if I was able to drop it off at the U-Haul that was right next to my new home and they told me I had to call U-Haul customer service to check. I called U-Haul and was immediately told no, I had to return it to where I picked up. So something that was originally supposed to be 30, ended up being almost 75.
TRACI S
Devon Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Worth, TX 76131
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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No one was in the office to give me keys during the business hours, causing me to wait for u-haul assistance
Wesley BAfter having to move to a secondary U-Haul because the first wasn’t actually available. I spent 45 min trying a bad code while waiting on customer service. Turns out the key was in the wrong box. And the correct box was for the wrong car. This was a mess all around.
Andre CI did talk to the young lady that helped me yesterday the portal was not working properly I uploaded a picture to show that it wasn't on for it was close to 3/4 but it wasn't on 3/4 of a mile the cab was nasty you could tell that it was wasting soda pop or whatever it was sticky it was nasty from the floor all the way up to the cup holders but I did end up with more gas than what it was took pictures of that and I uploaded manager told the young lady for me to do it on that they have everything so I'm hoping and wishing that they would do what's right and send me my extra money that I put in there thank you
CRYSTAL HGreat Service!
Antonio L