I would not recommend U-Haul again to anyone else. My drop off location was changed three times. We ended up having to drive an hour to drop it off and then was told that it was not a drop off spot. Very disappointed.
Tina B
Duncan Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Goose Creek, SC 29445
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Polar opposite of pickup. I got there when the store opened, but UHaul "Didn't Open till 10" and the Manager (Andy) had the personality of a wet sponge. Not very helpful at all. He told me where to park and disappeared down one of the aisles. I had to figure out how to check the truck in online. Kudos to your 24/7 truck share folk. The young lady I spoke to was very courteous and walked me through the process, helping me the whole way, with me dropping keys in a drop box while two employees of a place that makes money from folks like me chill out in cold ac. No assistance whatsoever. I should add that this was a large lot full of various trailers and trucks. With ZERO supervision, I was entrusted to go maneuver this "rig" in super tight clearance. Luckily, nothing got hit, but doubt Mr Manager would've heard it any way. I haven't ever been set free on a truck yard like this; at least not a UHaul one. That again sets up an easily avoidable circumstance where damage could've been done. Not indicative of the customer service that I have been accustomed to with UHaul as a whole.
David LI don’t see any improvement. Just keep doing what you’re doing.
CLEMONTINNA LThis location had a young man who is very professional knowledgeable and had great customer service skills.
WYNETTE DWas overcharged 30 dollars for a truck for less than 1 hour of use and less than 20 miles. The clerk charged me for the largest truck even though i used the small 19.95 one. totally rude and never had such terrible service. windshield was crack and truck drifted plus spills in the loading back. Terribler give me my 30 bucks back plz reciept says should have been no more than 37 dollards ended up paying 68 bucks.
ANTHONY R