Generally, very simple and painless process - like it should be. Even delightful.
Drew B
Compass Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grand Prairie, TX 75052
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I received the vehicle dirty and with no gas
DESMON FNOTHING! Miss Norma Patterson was awesome! VERY PROFESSIONAL!
latasha aThe receptionist was so cool and a great woman. Not only did she had me out of there quickly, but I stayed an xtra 30 mins in conversation! Great woman there.
Emanuel WWas able to schedule pick-up for 8:30am at a location that didn’t open until 9:30am and didn’t have a “mobile pick-up” available. I wasn’t told that pick-up for the truck wasn’t available until I got there at 8:30am and was then told by customer service that I’d need to wait until 9:30am. Then when I returned at approximately 12:30pm no one was there so I had to do self-return in the middle of the day in August in Texas. Had to go online with a bad signal, answer questions, go outside and take pictures of the truck. Look, if there is gonna be no one available to help then I’d like a discount for the work I did🤷🏾♂️. If it was cheap, I wouldn’t complain. But when service fees, mileage and gas added up, I spent about $140. I was inconvenienced by having to sit and wait for an hour in the morning and then had to do the return on my own in Texas summer heat. Not to mention the ridiculous fees. Definitely wasn’t worth it. Never again. And if I ever hear ANYONE considering U-Haul, I will tell them this horror story. The $19.95 advertisement is a FRAUD! I feel like I got robbed today.
ADarreon M