At the very beginning I don't know how the photo driver license picture of front and back that U-Hual requires we take picture of and send to them from our phones worked for anyone in my case it wouldn't work so had to have all my information put into the system manually which is not a big deal but it did add more work for people involved also took close to half hour longer than expected other than that all was wonderfulJeff S.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Greenup, IL 62428
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- 4.0 Average Customer Rating
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All was goodRichard H.
I dropped the truck off, then received a call from the Liquor Store Owner a half hour later stating I would be charge $25 due to the vehicle not being returned clean. He told me he would get the $25 from Uhaul, then he would have to pay someone $10 to clean it and he would get $15. Not sure why he felt the need to share that. He stated that there was a chip wrap (I did not eat any chips) and some grass. (Not sure where the grass came from as we were on concrete the whole time.) He said if I wanted to come back and clean it I could avoid the charge, which I wasn't going to take the time to do. He said he had pictures, I told him I didn't feel it was any dirtier than when I picked it up. None of this feels right and I'll never use this location again.Ron S.
You asked if the place was clean and inviting! It was clean but it's an old motel location! With one uhaul vehicle and no signs indicating it is a drop off 🤔 The guy that was there who usually does the accepting of drop off's was very friendly, but he could've been anybody!Nancy H.
The people at Greenup Inn were very friendly and accommodating and made my pickup very easy.Gary S.