I felt it was very poor customer service for U-Haul to require me to drop off the trailer at a location that was 30 minutes out of my way and not give me any compensation for that
TIMOTHY D
Kempkers True Value And Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grimes, IA 50111
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Second experience here. They are great! Simply courteous, friendly & just top notch!
Paula BVery helpful and curtesy on turning in the van.
MICHAEL SThe vehicle was clean, but it sucked a lot of gas going only 104 miles. It took 13 gallons to get it back to where it should be on the guage, so it's getting about 8 miles per gallon. Pretty appalling in my mind. But everything else was fine. This is my #1 place to rent from in the Des Moines metro area.
BRENDA PI could not complete my task due to turn entrance to the trailer was too narrow for the ATV. I ordered a 7x12 trailer and the site didn’t warn me the opening was much less. Spent 6 hours round trip and $44 on the rental. I need a call back from a manager so I can get reimbursed the rental and gas.
John C