The truck was in very poor condition, and it felt unsafe to drive. Problems included wobbly steering and brakes that needed a lot of pressure to come to a stop. It has 149,000 miles on it and should probably be retired. The bed of the truck apparently had some liquid leak from a previous renter that should have been mopped, but wasn't. In addition there were a lot of crumbs on the floor of the cab from people eating previously. This is not my main problem. I was charged for 2 gallons of fuel. I rented the truck supposedly with a full tank. I returned the truck, the fuel gauge still read full and my total distance driven was five miles. So how is it that takes two gallons of fuel to go five miles? That would mean that either the fuel gauge is broken, the fuel tank was not full despite the clerk reading it as full when I rented it, the truck only gets 2.5 miles to the gallon which is relatively impossible, or this is a case of fraud on U-Haul's or DeVoe's part. Based upon this experience, I will not be doing business with either U-Haul truck rental or DeVoe's Rainbow Orchards again.
STEPHEN S
DeVoe's Rainbow Orchards
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Halfmoon, NY 12065
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Customer Reviews
- 4.5 Average Customer Rating
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It was an easy drop off, the Gentleman who help me , was very attentive to my needs. It was a pleasure to do business with U Haul. Thank you again... OLM
MATTHEW BI used the truck for 30 min and was charged for 3 hours. Not happy at all
VINCENT CThe staff was incredibly friendly and helpful! Plus they have fresh produce! An excellent experience and I would rent from them again!
JASON EGood
Rafael M