The individual checking me in had trouble signing on to his device. I ended up utilizing the mobile application because the drop off location was inefficient.Mike R.
Moving Truck Rental in Hernando, FL at Hernando Storage LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Hernando, FL 34442
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The salesmen didn't have a clue what to do and gave us the truck without a contract. We kept asking about taking pics and signing docs. He stated "no". It wasn't until three hours later when I got a call from uhaul asking if I still wanted the reservation, at which point I had to do everything that should have been done in the beginning.Deborah K.
I spent more time at the rental facility then it took to load and unload a two bedroom apartment due to technical issues, possibly incompetence of the assistant manager. I finally left after the return process started to take as long as check in. I may use UHaul again, but never this locationAdam L.
I dropped off the equipment after hours. Drop off was easy and painless.DENNIS K.
Faster serviceDeborah K.
Renting the uhual took an excessive amount of time and my truck kept getting a tire pressure error messageCurtis L.
Staff at this location were unfriendly and extremely unhelpful. Vehicle was dirty on inside and items ordered on-line were not ready or available. No offer was made by the staff to call other UHaul locations to obtain the missing furniture pads and utility cart. Staff only offered to call Ace Hardware to see if they had any to buy. Vehicle was located off property and had to drive the UHaul staff to that area to pick up the truck as he did not have a car. I would highly recommend this location not participate in the Uhaul program. Poor customer service.Kelly F.
Everything was good .Steve Z.
Would not recommend this place to anyone other than my worst enemy. When I made my first call the â€œmanagerâ€'on duty couldn't even quote me a price on the moving blankets then he couldn't even reserve the truck for me , had to call back when another manager was there (how many do they need, place is not that busy) . So then today, literally 9'days after truck was returned to them they charged my credit card for a 3 day rental when I only had it for 24 hours! Very poor management fortunately the general manager was able to help, still waiting on the refund.Mary Ann G.
seemed very nice no problems but we dropped off after hours....convienient set up!MITCHEL P.
The BEST UHAUL EXPERIENCE OF OUR LIFETIME! Brad was cery fiendly, informative and helped us through what was a very stressful day when hired movers never showed up.Patrick B.
No improvement needed. Everyone at that location was very professional and helpful.Larry P.
1 was setup to get truck at location in lnverness Fl they didn't have setup had to go all the way to Hernando Fl where They had what I needed but couldn't find my setupJohn S.
I was over-charged by 41 Miles! When picking up the truck the man who helped us was very rude and I have still not heard back about my overcharge.Jobe H.
The person working there stated that he knew nothing about trailers, had no idea about hook up, or anything. We hooked up best we could and left and drove only as far as it took to find someone who could help check our hook up. Turned out the safety brake hook wasnt done properly. This could be huge safety issue.Sue S.
Pleasant and professional experience! Highly recommend!Dallas F.
Location was convenient for my drop off. I did not go inside the office. The employee met me outside for the key. Easy drop off.Edna P.
The gentleman made me wait 15 minutes outside before unlocking the office door for us to come in. There were 2 staff members that stood over me the entire time. When he checked in the truck he tried to tell me that we didn't return the truck with gas and started calculating how much to charge us I had to go back out to the truck and take a picture of the gas gage to show we actually returned it above what we were supposed to! Then with the dolly situation he called 3 different people because he didn't know how to handle it, and after all that told us that we had to go through the pick up location. When I called the pick up location, they said no it's the drop off location. Either way, the dolly situation was a nightmare and the drop off location has very uneducated staff that make it a LOT harder than it should be.Taylor F.
Truck clean and not a gas guslerNeil L.
Was charged a fraudulent charge because u-haul didn't close my account.Herbert V.
We switched dropoff when we found a place 4 miles from my new housevAND climate control storage and the other place was mad. She called three times telling us we were late when we had an original 6 day rental. Told her our papers said Tuesday. She wasn't nice about it. We also had to pay for extra mileage because Saco figured wrong. Otherwise I am glad we made it safely from Maine to Florida.Tommie S.
The chains and electrical plug of the trailer had been left in the dirt, the trailer was not clean, and the dealer sat in his office while I hooked up the trailer in the rain!!!TIMOTHY R.
Overall it was a great experienceJimmie H.
Location did not have utility cart available as requested.Clifford C.
The location you you first sent us to was horrible the guy was rude to my wife. He refused to help me get the car off the trailer or the trailer off the truck. When I said the guy in New York said that he would help ,he said â€œI don't give a f- - - what some guy in New York saidâ€ he said if I didn't like it I should get the â€œf- - - outâ€ He's the reason I will choose other ways of moveing my cars around. Get. Rid. Of. Him ////william B.