U-Haul Moving & Storage at Keystone Plaza

U-Haul Moving & Storage at Keystone Plaza

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Address

5251 N Keystone
Indianapolis, IN 46220

(317) 257-4291

(N Of Fall Crk Pkwy)
Driving directions

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

Moving Truck Rental in Indianapolis, IN at U-Haul Moving & Storage at Keystone Plaza

Moving to or from Indianapolis, IN, 46220? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Keystone Plaza. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Indianapolis, IN will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Keystone Plaza

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Indianapolis, IN.

Cargo vans and pickup truck rentals in Indianapolis, IN

U-Haul cargo van rentals and pickup trucks in Indianapolis, IN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Indianapolis, IN, 46220. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Indianapolis, IN, reserve a van for your moving needs from U-Haul Moving & Storage at Keystone Plaza!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

JENNIFER S. on 7/27/2016
Rating: 1 out of 5 stars

We rented a trailer to haul my SUV behind the Uhaul. They did not tie it down correctly, and did not use the safety chains at all. During the trip, the only remaining straps came undone several times, and we kept having to tie it down. Second, the windshield wiper fluid on the driver side did not work as the tubing was not present connecting the reservoir, which was nearly empty, to the windshield. Third, the transmission, admittedly in trailer mode, did not shift appropriately. We thought it might break down. Fourth, we misplaced our key five minutes from the Uhaul location, and neither the local branch nor the roadside assistance line offered any help to get back in. They did not have a spare key, and would not replace the vehicle, despite it being roughly two miles away from the location. We ended up having to call a locksmith and pay for it ourselves. I would not recommend this location at all. Their equipment was shotty and their service was lackluster.

RAYMOND W. on 7/27/2016
Rating: 5 out of 5 stars

Clone Tracie and Kevin for all locations. Best UHaul reps ever!!!

Elizabeth H. on 7/26/2016
Rating: 5 out of 5 stars

The van we rented was new and clean and easy to drive. Service associates were knowledgeable and friendly.

tabatha m. on 7/25/2016
Rating: 5 out of 5 stars

Great customer service

terry t. on 7/25/2016
Rating: 4 out of 5 stars

Staff was helpful and open all day Sunday was a huge bonus!

Ben K. on 7/25/2016
Rating: 1 out of 5 stars

Don't tell the customer what they want when they request a specific item. If I order a pick-up that's what I want. The word van wasn't even mentioned, there shouldn't be a five minute debate on which it is. Ask what type of payment, don't assume. Cash payment takes longer that is acceptable, but don't make it an ordeal.

Amanda B. on 7/24/2016
Rating: 5 out of 5 stars

Great customer service at this location. Equipment was very nice and well maintained. Very good experience.

John G. on 7/20/2016
Rating: 4 out of 5 stars

Dropped the truck off after hours and did not meet anyone or go inside the building.

Donald S. on 7/19/2016
Rating: 2 out of 5 stars

The reservation and check-in were not correct. Upon return I was presented with an incorrect bill, and the error was not correctable. The error was finally corrected by a refund thanks to the work of the manager.

Brian G. on 7/19/2016
Rating: 2 out of 5 stars

Only marked below average because of the return issue. We returned our truck at 2 PM on the day it was due. We got a call at 9 AM the next morning telling us that our truck was late and asking us when we're going to return it. It was never checked in. We were told to leave without a receipt. The next day the location fixed the issue and checked our truck in, although it was an extra step.

Brittany M. on 7/17/2016
Rating: 4 out of 5 stars

Thank you for your services! Really helped my move go buy quickly

john m. on 7/17/2016
Rating: 3 out of 5 stars

Convenient and no troubles.

Doug C. on 7/17/2016
Rating: 4 out of 5 stars

Service was much more expensive than advertising lets on.

Robert H. on 7/13/2016
Rating: 1 out of 5 stars

The truck struggled to start. The suspension caused the cab to shake all over the place. The seatbelt would not stay taut. The parking brake was fault. The steering was loose in that the wheel would turn some amount while the wheels did not. The fuel gauge was not consistent--it would swing from full to empty while driving or on a hill. That truck needs overhauling done or else someone is surely going to crash it and their seat belt will not do anything for them.

Johanna H. on 7/12/2016
Rating: 3 out of 5 stars

They did not have the truck I had reserved, I had to come back the next day. There was no offer of a discount or refund.

gawin a. on 7/11/2016
Rating: 5 out of 5 stars

Great team those two guys deserve a raise!

Geoff G. on 7/11/2016
Rating: 3 out of 5 stars

I had a good experience with this rental and the location. The facility is a bit cluttered near the rental desk but they are working with a very small footprint so I don't really know if there is much that can be done. The van we rented was brand new which was a pretty awesome surprise. The employee that helped us with our reservation was great.

Edward F. on 7/11/2016
Rating: 5 out of 5 stars

Nothing, Jonathon Canter was a great rep for Uhaul. Very personable and helpful with my rental truck.

Ryan B. on 7/10/2016
Rating: 5 out of 5 stars

The Uhaul van I got was the cleanest vehicle I have ever received from a Uhaul facility.

STEPHANIE D. on 7/7/2016
Rating: 4 out of 5 stars

Make sure there's no roaches in the truck next time.

Jay T. on 7/7/2016
Rating: 5 out of 5 stars

No issues.

ebony w. on 7/6/2016
Rating: 4 out of 5 stars

Thanks

Matt H. on 7/5/2016
Rating: 1 out of 5 stars

Corporate gave me a discount when I made the reservation. When I went to pick up the truck, the service at this location was subpar and the manager focused more on what I should have done than trying to complete my discounted transaction.

Katie K. on 7/5/2016
Rating: 1 out of 5 stars

Our equipment rental confirmation told us to go to the wrong location (Store-It at 46th and Keystone). When we arrived at the 5251 N Keystone location, our equipment was not ready. In the essence of time (movers were en route), we opted for a smaller truck. Secondly, the moving pads and furniture dolly reserved & paid for were not provided. Thirdly, because we took the smaller truck we had to make multiple trips to complete the move instead of just one. I gave a courtesy call to the location to notify them we would be no more than thirty minutes late returning by 6:00pm. I was notified during this call that the rental was, in fact, due back by 5:00pm instead even though my contract was printed 6:00pm and that we would incur a $56 fine. The representative was curt and treated me as if she didn't need my business anyway. I'm extremely disappointed by our overall experience with your customer service team. We were more than accommodating in both accepting NOT what we reserved AND providing a courtesy call due to this unforeseen delay, yet we were still treated poorly. I work for a global leader in customer service management so my expectations are loftier than most, but at no point does a customer ever deserve to be treated with such disrespect. I'll certainly think twice before utilizing your services in the future.

Catharine S. on 7/3/2016
Rating: 4 out of 5 stars

So much traffic! so few parking spaces..... Kind of hard to drive in to return the truck..... but the workers were kind enough to take over, and send an email receipt.