U-Haul Moving & Storage at Keystone Plaza

U-Haul Moving & Storage at Keystone Plaza

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Address

5251 N Keystone
Indianapolis, IN 46220

(317) 257-4291

(N Of Fall Crk Pkwy)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Indianapolis, IN at U-Haul Moving & Storage at Keystone Plaza

Moving to or from Indianapolis, IN, 46220? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Keystone Plaza. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Indianapolis, IN will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Keystone Plaza

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Indianapolis, IN.

Cargo vans and pickup truck rentals in Indianapolis, IN

U-Haul cargo van rentals and pickup trucks in Indianapolis, IN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Indianapolis, IN, 46220. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Indianapolis, IN, reserve a van for your moving needs from U-Haul Moving & Storage at Keystone Plaza!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

donell h. on 5/3/2016
Rating: 4 out of 5 stars

Overall experience was very good. The truck was a little jerky when it would come to stops and when you would push on gas. But other than that was a great experience. Will be coming back when I need another truck.

April S. on 5/3/2016
Rating: 3 out of 5 stars

The truck they gave me was dangerous to drive. It had transmission and front Chasity issues. I had to return it immediately to get another truck that was way to big for my move. This return process delayed my move and I was charged extra money on my card. This extra was reversed after going back to the store and inquiry about the reason for the extra charge. My experience was not a good one being that this was my first time renting from U-haul

Crystal R. on 5/1/2016
Rating: 3 out of 5 stars

When I arrived in Taylor, MI, I was informed by the receiving rep that the Auto Transport was defective and that my car was not on the transport properly.

wyleta m. on 5/1/2016
Rating: 5 out of 5 stars

I have rented from this facility several times. However, this was the first time, I was advised of the check in procedure and place to come in at.

Kimberly W. on 5/1/2016
Rating: 1 out of 5 stars

My reservation for my Truck was at 11 and there was no trick available at that time. We did not get a trick until 2 and there was no discount for the inconvenience. I would have expected any other company to try to please their customer. I would not go back to rent from this area again.

Darin H. on 5/1/2016
Rating: 4 out of 5 stars

Overall, I thought it was a good experience. The staff was friendly and helpful. The pick-up and return was easy. I like the online check-in. The only problem I had was the small area to drop off truck, but I understand space constraints. Thanks!

ROBERT A. on 4/28/2016
Rating: 5 out of 5 stars

None I know of

Dorothy K. on 4/26/2016
Rating: 2 out of 5 stars

I want someone in customer service to contact me ASAP regarding the cost associated with the U-Haul rental. I have various complaints that include not getting a U-Haul; instead got a van. I had to make several trips and hit my head twice since it was so low, even for me being short. The manager could've negotiated with the other local store, but refused to in order to accommodate me. In addition, the cost is not fairly priced and I want to discuss credit being placed on my account. Frankly, my family has used this Keystone location for years, and we like the folks at the front desk...they do what they can to help their customer, the manager was not at the store, but would not even slightly budge to help. I will not go there in the future, sad to say. I advocate local businesses in my community and would give this experience a low review. 317-502-7217. Thank you.

Tara G. on 4/26/2016
Rating: 2 out of 5 stars

Bad attitudes. Not very friendly. I had reserved a 10' truck almost 2 weeks in advance. I even stopped into the location the day before to confirm everything. When I went to pick-up the truck today, I was told that there wasn't one available, that one was in for repair today and the other was reserved. (obviously not for me!) No apologies, nothing. I was told I could take a van at the same price?? Or I could pay extra for a larger truck. Then after I was told that a king size mattress will not fit into a van 2 weeks ago, today they said a king size bed WILL fit into a van! So I took the van and guess what? A king size mattress does NOT fit into a van! We had to just roll with it...we had to bend the crap out of our $2000 mattress to get it in and then we were not able to haul all the items we wanted to since we only got a van!! So we will have to make multiple trips with our own cars now. Not a great staff. Not friendly. Borderline bad attitudes. What bothers me the most is when anyone enters into the office, they don't get greeted even though there is someone not helping anyone at a computer available to greet them! Awkward, unwelcome feeling there. I almost felt like I wanted to greet people since Uhaul staff wasn't going to just to have a better vibe there!! Sad.

dave m. on 4/24/2016
Rating: 5 out of 5 stars

This location is always excellent. We rent from Tracie's operation frequently and always have a great experience.

marvin n. on 4/24/2016
Rating: 5 out of 5 stars

Customer service was great! Truck didn't smell like cigarettes. I had a good experience

Melvin K. on 4/24/2016
Rating: 4 out of 5 stars

Store was busy at drop-off but staff was friendly and efficient..

Steven C. on 4/23/2016
Rating: 5 out of 5 stars

It all went smooth...

Andrew H. on 4/22/2016
Rating: 5 out of 5 stars

Replace the Point-of-Sale machines, as they failed trying to process my transaction 5-6 times.

CLOI w. on 4/22/2016
Rating: 1 out of 5 stars

The truck was not running properly..had to call road side assistance.. and was still charged the same rate.

Dana L. on 4/22/2016
Rating: 5 out of 5 stars

Staff was extremely helpful, even with last minute changes!

TYLER W. on 4/22/2016
Rating: 4 out of 5 stars

Everything was great! Professional and helpful employees plus a clean, efficient facility made for a pleasant and easy experience. I will be coming back to this location when I move again.

Casey H. on 4/19/2016
Rating: 5 out of 5 stars

Awesome experience. Easy and affordable. Great customer service.

MICHAEL J. on 4/19/2016
Rating: 5 out of 5 stars

Second time renting from this location, another great Experience!

Tom M. on 4/18/2016
Rating: 5 out of 5 stars

Only issue was a long wait because the customer ahead of me in line was woefully unprepared to rent a vehicle. That was not the fault of the staff. Perhaps there might be some way to let customers know ahead of time that they need a credit card or at least $100 in cash to pick up a vehicle? I'm guessing it is probably on the website, which I know not everyone always reads. I know it's a difficult problem to solve when so many folks don't always plan ahead.

Mark K. on 4/11/2016
Rating: 5 out of 5 stars

Workers were very nice and easy to work with. This is my second rental from this location in the past 6 months and would use them again.

ALEX W. on 4/5/2016
Rating: 2 out of 5 stars

Drop off was especially prolonged waiting for several employees to manage the handling of a u-box on a trailer for another customer - it took atlas 45 minutes.

paul f. on 4/4/2016
Rating: 4 out of 5 stars

The women in charge needs an attitude adjustment. Not a pleasant experience to either work there or be a customer there.

Judy S. on 4/4/2016
Rating: 4 out of 5 stars

There were two entrances and it was impossible to know before turning in which was for returns from the Main Street. Very helpful service.

SARAH L. on 4/2/2016
Rating: 3 out of 5 stars

Pick up was very easy, as was making the reservation the day before. Drop off was a little chaotic, as there was many customers in line, would have benefitted from a way to do a key drop or a person to just guide me on what to do for return. took about 40 minutes to turn my keys in.