This was not a pick up, this was supposed to be a 24 hour drop off. There was a gate left unlocked, but had two big dogs roaming the lot. One was growling and barking at me every time I got near the gate. No drop off key box near the gate or anywhere that I could see. Had to call u haul customer service, who told me to leave the truck blocking the entry gate with the keys in the truck unlocked. She was great.BeglarFrank M.
Bennys One Stop Shop
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Itasca, TX 76055
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- 3.0 Average Customer Rating
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The vehicle has garbage inside the truck, was not brushed out in the box and the A/C was not working. It was 104 degrees on Saturday and the AC wasn't working. Why was this 182,000 mile vehicle allowed to stay in service? Poor management by Uhaul and their authorized dealers.Gregory C.