Vehicle was filthy. Employee didnt show up to open the location on time so several people were left standing outside waiting for their truck. The dolly I reserved was not on the truck and none available.
Caryn I.
National Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kalamazoo, MI 49009
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Representative was extremely thoughtful and went out of his way to make sure I was well taken care of!
Richard S.What an awesome experience and exceptional customer service by Terrell Lockett. I will definitely recommend to a friend and rent again if needed. I'm one happy customer!
Donna L.The online pickup and drop-off was awesome. This allowed us to pick up our truck prior to the office opening and return it after it was closed. Very convenient, thank you.
Jim N.The front desk did not buy back the extra box that I didn't use. Instead they recommend that I "donate" the box. I had no choice since I wasn't planning to bring the box back. I showed the front desk the quote on the box that said U-Haul would 100% buy back boxes, they said they don't do it? Disappointed.
Dhanurja D.