Truck smelled of urine. Online pickup was a joke given the truck I rented was blocked in by another one. This matters since the truck key is in a lockbox. WHICH WAS RUSTED AND WOULDN’T OPEN. And this mattered because the person who was at the front counter for assistance was 30 minutes late. It was a nightmare. Don’t do it if you value time, efficiency and promptness.
tonya c
McNamara Towing & Transport
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kirkwood, MO 63122
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Everyone was kind and helpful. Truck was ready upon arrival. Simple checkout & return process. Definitely recommend.
Pam MThe whole process was super efficient and friendly… the office staff were amazing!
Christine SWe had a 7am pick up and our truck was blocked by another truck so we were stuck until that truck was picked up at 8am.
KAY JWell, they could have made sure the equipment - truck - was the right one and looked it over together, looking at the gas gague together.
Scott D