Internet was down at store so the store person who was doing the reservation had to talk with Uhaul over the phone and I was told that the truck I upgraded to would only be twenty dollars more than the one I had reserved. He could not print a receipt but one would be emailed to me. The bill ended up being almost 100 dollars more than what he told me.
The original sight I had chosen as a pick up site does not even have any Uhaul trucks any more. The person there told me they stopped renting trucks months ago, but yet they are still listed on the Uhaul website as a rental location. Whats up with that? Overall a horrible experience.