Trailer worked well - it was just not clean when picked up.Roger B.
Moving Truck Rental in Malakwa, BC at Malmar Market
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Malakwa, BC V0E2J0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Excellent quick customer servicePeter C.
The ladies here were absolutely amazing! And the pastries were to die for!Amanda G.
Internet was so slow and was unable to run my credit card through for purchase, had to call the 1-800 number to process my order. It took over 30 mins to pick up my truck and I was the only person in the store. My friend who drove me to pick up the truck had to unhook the car tow from the back of the truck and park it in the yard because the there was no one to do it. It would have taken close to an hour if this hadn't happened.Amanda I.
I booked a car trailer in Calgary. I got a call the next day to say they didn't have one in the whole of Alberta meanwhile I am on the ferry from Vancouver island going to Calgary to collect it to transport a classic car. ! They were not helpful and told me to call the Richmond office who transferred me to the Surrey office, I asked them to find me one as close to Alberta as possible and Victoria was helpful and found one at this location. I arrived at 8.00 am, the time they open and was greeted by Patricia who was very pleasant, friendly and efficient. I read other reviews who say they had to wait because of slow internet connection, well this place is in the middle of nowhere, literally so I am not surprised and certainly the fault of the service providers not the owners of this business. The internet did not work whilst I was there as well but Patricia took my details and sent me on my way within 15 minutes, the paperwork was emailed to me later that day. I call that excellent service and with smiles both ways. For impatient, demanding, inconsiderate folks don't rent, stay at home and the whole world will be happier place.NIGEL S.
Great service!Eben B.
Always the best place to rentCalen R.
She did a great job, the bill had a mistake,and she may sure it was fix on the return of trailerRobert D.
Unfolded blankets left in back of truck. Actual gas level was 1/4 of a tank lower than what was on the contract. Truck was not ready for me even though I rented online. Had to dig the truck out of the snow and clear the roof off myself. Took over an hour to rent the truck due to slow computer system.Kyle H.
When I picked up the trailer the door was hard to close, we noticed on the 2nd day of our trip across Canada one of the hinges was broken.Allain H.
They weren't ready for me, didn't have the size of trailer I wanted and I had to hook it all up myself and dig it out of the snow. Fell down HARD twice on the ice while hooking it up.Mike M.
I had to clean the snow off of the truck and dig it out. The trucks gas registered 1/4 tank off gas, when the documents said 1/2 tankGregery K.
Would be nice if the system was a bit quicker I found the last time I rented a uhaul it went quick This time it took forever. The employee said there is a new system but I say go back to the old ways:)Krystal L.
Had a very good experience at rental place. They were quick even with the slow internet connection. Would definitely use again, if needed.terri H.
I was surprised that no paper work was available. Also, very surprised that no one assisted with hook-up, inspected hook-up, or at a minimum ask if I was knowledgeable in trail hook-up. I have towed trailers off and on for 40 years so was okay. But what if I had been a newby?Rob F.
Had reservations when we got there that had no informationConnie B.
keep up the good workREG S.
Didn't have moving pads. No tie downs and lock to add to package. Internet was extremely slow and took a long time to do order even though 90% was done online before. No one showed us where truck was parked. Misdirected and wasted time looking for it.Barbara M.
This location had no furniture blankets or dollies. And no chance to upgrade to bigger trailer as Calgary Uhaul grabbed several of them without any notice. Huge inconvenience. Uhaul needs to have more trailers available at the end of the months when people move. Customer service was great!!!Tina S.
Employees do not have the proper training or lack of training!James K.
Truck cab and van were quite dirty. Otherwise unit ran well and no problems.pat C.
The actual vendor was fine but navigating the U-Haul system was VERY problematic - not able to pick up using smart phone; needed to provide info to agent that was already entered when making on-line reservation; agent had difficulty connecting to U-Haul system so wait time was long with many customers waiting. Actual agent went above & beyond to straighten out invoice & that was appreciated. We are geographically isolated so it is the only agent for miles.KRISTAL B.
quite informal; very friendly.STEPHEN C.
The van was supposed to have a full gas tank, but it was only half full and the person said she could not file it. A minor inconveniencemarvin D.
Crystal was the best! Very friendly and very helpful.Rob A.