Forgot to catch the name of the Mrs. who was assisting me, but I did catch Mom's name on her nameplate. She was fantastic to work with, friendly, and provided excellent customer service. Highly recommend this location.
PHILLIP Y
1St Class Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Inver Grove Heights, MN 55076
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Ms. Kimberly was awesome to work with for pick up and drop off and to the person that extended it for an extra day to us on Monday due to the place not allowing us to move in on Monday so we had to keep it an extra day til Tuesday otherwise I would of had to find storage for a day in order to find another truck to pack it all up again. You are all so awesome and easy to work with.
KELLY AMy reservation was for 10AM. I arrived at 0958. The business owner was in the process of opening. There were several people waiting, because I didn’t know if everyone had already been helped I asked if he were the only person there. To which he replied, " yeah I am, we open AT 10." In any other business, if you have appointments at 10, or open at 10 you are absolutely ready and open BY that hour. All of us, over 5 separate reservations got up and respected that time. Unacceptable. To make matters worse, my sister and I were left to hook up a 12 foot, dual axel trailer on our own. Horrible customer service, I have used UHaul for multiple moves, this experience was awful. To top it off, the driver side front tire had a slow leak. I had to literally purchase an air compressor that I could plug into my truck and check it each stop on my 1200 mile trip. Rethinking UHaul in my future moves.
LYNN MThe representative was outstanding, in and out in no time. It's also a car lot so he was busy with other customers.
Robert WThe person who helped me was extremely rude. I have to contact my credit card provider due to being grossly overcharged on mileage. This is by far the worst experience I have ever had with U-Haul and this location is a complete disgrace.
Leah K