Tough to find a parking locationScott P.
Les Carburants Mercier
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Mercier, QC J6R2L1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Was given wrong information, and they forgot the blankets and dolly. Then charged a gas fee when we put gas at same level it was given to us. The tank was almost empty when we recieved it.Christopher H.
Clerk was polite and helpful.Gerard C.
The drop off location has 5 stars, but the drop off that I had initially made the whole thing a mess... on the 28th, at night, i wanted to bring the truck to Male Grove. Luckily, my uncle sees it all the time on his way to ChÃ¢teauguay, so he knew that it was full of snow (nothing had been removed since all of the snow that we had lately) and that the place is close completly, no more store. With that, I called at the customer service and the everything got so much worst. First, the lady told me to call a certain number and that it opens at 7h. I woke up at 7h and ohhh I was getting really angey, not after the employees but to uhaul. So i called the number i had. I press 2 for a current rÃ©servation, but i get disconnected. Finally, i press 1 ... after that and then i got transfered to SIX differenf numbers. Everytime: DISCONNECTED. Finally, the last one tells me that the department that i needed is opening at 9. Well after all those phone calls, TWO HOURS to be precised, well it was 9 now so i talked to a sweet lady. What you could do to improve: - You're employees should know the infos correctly - You should probably check up on the drop of locations because with evrything that happened, it really didnt help to deal with all of that. I called so many times, with no amswers. Right now, to be honest i'm in a major depression ans all of the crappy situation of the truxk, ot made it really hard. Sorry for the huge text, but i had to say itMarjorie A.
Nothing to do to improve, it was fast and easyMarcel C.