The drop off location changed from pickup location to location 8 miles east. I was informed at time of pickup but did not get written notice. So I was leary of dropping it off at new location. The order said 18 pads but they only gave me 14. The order I had said 24. That should have been changed on my copy. The truck had a leak - rain - and got a little water in the truck from roof edge. Luckily I noticed it and dried the leather couch off before damage occurred. The leak was in the right edge middle of truck on edge. I did not know how to use the auto speed function but figured that out on return. But it would be nice to have that instruction.
THOMAS R
Judd's Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Midland, MI 48642
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- 4.5 Average Customer Rating
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DARRYL AThe truck would not start when we got to our destination. We got a jump because it would be faster than contacting U-haul. The truck would not start after unloading it. A new battery was needed. I found this information online when determining if we should just get another jump. “For U-Haul customers with a dead battery, roadside assistance will dispatch a service provider to jumpstart the vehicle. The average time for this to occur can vary, but it's usually within a reasonable timeframe, as U-Haul aims to resolve such issues promptly. If the issue is more complex, like a battery replacement, the time could be longer, potentially a few days.” We got another jump. I wanted to stop for gas, but i would have to turn off the engine again. I texted with Roadside Assistance and he just referred me to a different Roadside Assistance. image0.jpeg It was too hot to wait AGAIN for help. Instead, I dropped it off at our drop-off point without getting the gas. You have charged too much for the missing gas. I would prefer if you switched out the battery and let me know so I can fill it myself. This a very frustrating experience! Perhaps U-haul should compensate me for the unreliable truck by paying for the gas.
DREW KCheck the tires before rental!!
KEVIN CTwo tires were bad on the trailer , one exploded on I -75 and the other blew a belt and went oval and it almost wrecked us cause the trailer was hopping all over the road . That could have been disasterus. We spent 4 1/2 hrs waiting for repairs in 94 degrees weather Not to mention we waisted 1/4 tank of gas trying not to die of heat exhaustion. Not happy 😡 .
KEVIN C