If you are forcing a $13 payment for 2 litres gas by saying you have the picture showing the gas was low and when I asked for showing the picture then saying you have deleted it. Great eyes for spotting 2 litres of gas is short:):), really?Ajay C.
Moving Truck Rental in Moose Jaw, SK at All Secure Storage 2015 Ltd
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Moose Jaw, SK S6H7K7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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In order to improve the services there needs to be a jack installed on the front of the trailer. Was VERY difficult to unload off of vehicleDanny S.
thanks U-Haul for the service and good advise to the customer like meðŸ»Abner M.
Pay attention to your customers not your dog's.Justin O.
Great service, friendly and personable staff. Would highly recommend!Dale F.
Overall good experience would recommend this location. Ty for the helpDenise M.
The uhaul worked very well. It cost a list more than we'd expected - mileage is high. The wait time at the counter when returning the vehicle was quite long due to only one person working.Reinhard C.
Keith was fantastic! Polite friendly went through everything clearly! He made the whole experience simple and pain free I will definitely be a return customer!Joshua S.
Truck needed a good cleaning but all the staff were exceptional. Very friendly knowledgeable and totally helpful in every way. Did a thorough job. I would recommend this location in a heartbeatMichelle M.
Excellent to work with, very helpfulJordan S.
Keith at Moose jaw was wonderful to work with. Sharlene from "Traffic" was aweful we called to make sure our reservation we made a week in advance was in Regina and it wasnt, go figure this is not new or unusual for us that's why we call ahead, so we had to pick up in another city and asked to be reimbursed for the troubles and gas costs to us driving 50 minutes each way. Sharlene hung up on my husband after being on the phone with her for an hour and getting no where on his work time, he then called back and she got his file again and within a minute hung up on him AGAIN!!! What kind of customer service is that? I don't understand how you can treat customers that way especially in her position, if you don't like dealing with disputes Sharlene you need to change departments and I also recommend some wine and bath because you sound miserable. I recommend to U-haul to hire people who care about helping people and your customers not someone who hangs up on people, not only is it immature but highly unprofessional.Breann S.
Not a thing!! The service was Awesome!!Laura G.
I reserved a month ahead and I am so disappointed that it was not reserved when I went to see if it was available at the start of my 24 hour time slot. I am so sorry I got the run around and then was told that I could only have it for a few hours and had to have it back early. I am sorry that they never said they were sorry for this but just that it was the way it was. I am sorry I didn't rent a truck from a car rental place . I don't how you stay in business but I guess its the low cost. I had a real education. It's that real business success doesn't apply to u-haul. Thank you for maybe reading this.Annette G.
Tell customers about the refund policy. Not impressed at all. Will never use uhaul again.Hailey D.
Very helpful and accommodating staff. Keep up the good work.Tony S.
Got caught in 2 storms. Was a day late, and was charged for 2 days. Not impressed! Have rented many times from u-haul. Now considering the options.CAROYLN M.
was great i will be a repeat costomerWayne P.
All good!Gerald W.
Service rep checked signal, brake and hazard lights after hook up. Noticed next day when it was dark that tailights were not working. This should have been noted when I picked up the trailer. The outside of the trailer was quite dirty and floor inside was covered with dirt.Norman S.
The check-out process was a bit clunky and time-consuming, notwithstanding that almost all of the information had been provided via the website and a telephone call before arrival. The truck was not fuelled up which we found very inconvenient. The website is very good however and easy to navigate.Ian G.
Great customer service :)Darcy M.
First, it was very annoying that I needed to drive to a different city from where I had booked to pick up the trailer. Second, there was a damaged hitch from the previous customer and I had to drive to another location to get it fixed. It took a lot of extra time, when I should have been packing.Reginald R.
Truck appeared clean from a distance, but on closer inspection, there seemed to be mud left on the back bumper from a previous operator. Dashboard had been wiped, but floor was not clean. There was also a layer of dust over the entire truck, but I feel that at least was inevitable given its location on an unpaved road.Chance S.
Very HelpfulRichard Z.