staff are super friendly and professional
Shu C
Nanaimo Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nanaimo, BC V9X1V8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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While I greatly appreciated the Nanaimo U-Haul location and the outstanding personnel that work there, the extra cost incurred because the original booking in Esquimalt could not be fulfilled created a financial hardship which will be difficult to absorb. Ferry cost, fuel cost and accommodation cost more than doubled my rental budget. Short notice on the change left me with no alternative and no compensation offered for the change was poor client care! Why am I to pick it up in Nanaimo when a service representative could have delivered it to Esquimalt? The individual that informed me of the change was definitely not very empathetic. I guess there was no choice but to take it or leave it. In closing, U-Haul is a huge multinational corporation which is much wealthier than I am. Their lack of ability to meet their obligation to supply a trailer for my booking shows a lack of foresight and customer service. As I am in the real estate business, I will recommend to clients and colleagues that U-Haul be taken off their priority list for moving rentals as they offer no guarantees to meet their obligations! I look forward to your response.
John MAbsolutely nothing!
BRITTANY CBest U-Haul ever
DAVID KPlease know that te entrance to the trailer is 6' as it has gates on the loading found out when I went to up my side by side would not let my go atv load on the trailer. Check before you rent
GRANT N