The customer service agent at the desk was very unprofessional, talking on the airpods with his friend while serving me. The vehicle was parked in a random spot and no other vehicles there, it was difficult to find and also had snow on it. Finally I had to call customer service to get my uhaul bill, it was not processed automatically.
Nawab H
Prince of Wales market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nepean, ON K2C3W9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The customer service person took forever to serve us while helping other customers. we shouldn't have to wait when we had our reservation confirmed. I am not happy
Antonella DGentlemen was kind and professional. As soon as I got into the van, there was a message that a tire was low. It was at less than half the psi it should've been. There was no washer fluid, or it was defective (not coming out of the wipers). It was obviously not checked properly when it was dropped off.
Josee LLakshay was courteous and helpful Vehicle was ready, easy access
martin bGreat customer service with in and out service.
ERLIN K