The on site location was great! Booking on line is a nightmare! I will definitely keep all of my booking in person!TEKAWANA W.
Moving Truck Rental in New Iberia, LA at Acadiana Stor-N-Lock
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in New Iberia, LA 70560
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Friendly and courteous seviceðŸ‘CURTIS C.
Friendly service at this location. Good online website. Easy to navigateHELENE A.
I had to drive 30 min to pick up trailer from where I rented it. Returning it to this location was very inconvenient as I had to haul it with me to workMICKI K.
The check out process was very difficult to complete and frustrating.Alison C.
Acadiana made my return of equipment hassle free and easy the staff was very helpful and I will use them for my moving need in the future.Catrina W.
Exceptional staff and customer service.MARK T.
The app wasnt working right when we got to the New Iberia location after hours. So we had to pay for an uber to pick us up and bring us back home..I called customer service after hours and they told me I have to go in at 8 the next morning when someone will be in the office.. I went at 8:00 a.m. next business day and the lady working at the desk did paperwork and got me in my uhaul...I needed it for extra day and called ..with an attitude she said I would have to pay extra...so the following day I called customer service to book online one more day that I needed to finish and lady told me that it was open I can have for extra day and she put a note on the side to let them know . New Iberia location called me with an attitude and told me she had just rented out.i needto bring it back now...I said I called early to let yall know and customer service said it w as ok..I was sending someone on their way to pay cash..she said no that she had already told someone they can pick it up. So I needed to bring back..I still had to pay an extra day bc I brought it back after 8:00 a.m. I cant see why if I paid an extra day why I couldnt keep for the time I paid I'm paying plus customer service already confirmed I could keep it bc I was going un and pay but new iberia said no. Just bring back bc she has someone to use it...I was furious...Tonya D.
The trucks could possibly use some shocks, rough 9 hour ride. Other then that it was a good experienceshawn J.
very helpfulAndre T.
Very satisfiedKarl V.
Customer service was great and I will definitely be coming back for more service! Thank you for your wonderful hospitality!RANDAESHA S.
The only issue I had was verifying my alternate contact. I wasted 22 minutes at the site waiting for that after I had submitted my photo my drivers license photo etc. I felt that was a waste of time I loved the service and I feel it would've been much better had I not had to wait to have my alternate contact verify me. Otherwise good service feature ordering online. I was also curious why you charge $1.09 a mile and require refuel. That was disappointing.Kerry A.
Had to use mobile check-in and continuously had issues. Also, the photos of the current condition of the truck were not accurate, and I had to 'dispute' and provide my own photos. The photos/ condition of the truck should have been accurate when I picked it up... Had I not caught this, I would have been charged a lot of money upon returning the vehicle.Robert N.
I thought the price was unreasonable I thought I would get something back and there was nothing.Craig M.
Only problem i had was the first location i picked didnt have what i needed, so they gave me another location and fixed the reservation but he didnt call or email me the location he changed it to like he said he would i had to call and get itSharlotte H.
I think it really sucks that you charge me an after-hours fee when nobody was there to do anything anything to earn that moneyDeborah H.
friendly prompt service. will rent from them again.Narriman F.
Great and friendly professionals!mark T.
This location is very clean and staffed with professionals who can answer your questions and get you on the road in minutes. Improve? I would keep the staff.mark T.
Great experienceSHELDON P.
Great friendly staff! Kudos!mark T.
Kind, friendly service.Mary M.
The team are extremely friendly and very helpful. I will be renting from them again soon. Thanks everyone.mark T.