I was very disappointed with the condition of the U-Haul truck we rented. From the moment we picked it up, there were several safety concerns. The steering was extremely loose, making the truck difficult to control, especially at highway speeds. The tire pressure warning light was illuminated, the airbag service light remained on throughout the trip, and the headlights were so dim they barely provided enough visibility to drive safely at night. A moving truck should be thoroughly inspected and maintained before being rented to customers, particularly when it comes to critical safety features. Unfortunately, this vehicle did not inspire confidence, and the experience added unnecessary stress to an already demanding moving day. I hope U-Haul takes these concerns seriously and improves its maintenance and inspection process so future customers receive vehicles that are safe to operate.
Lauren P
Aubuchon Hardware 107
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Windham, ME 04062
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Yuxin LThe $19.95 is a scam in my opinion. I expect to pay for extras but not $132.00 for 4 hours.
Art BEverything was great but didn’t expect to be charged a whole 2nd day for returning the truck at 5:45-6:00pm. The Uhaul App was down so I couldnt do a mobile return so I just put the key in the dropbox at 6pm.
David VVehicle was dirty with air bad falt and tire pressure fault along with it being over priced.
MATTHEW M