I called the phone # to the O'Fallen location, no one answered & I left a message. I still have not received a return call. I was able to resolve the issue myself, but I was disappointed about not receiving a return call. I liked the staff & the assistance they provided when I picking up the equipment.
PERCY M
The Mail Box Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in O Fallon, IL 62269
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Courteous and efficient, they made our move easy!!
DANIEL APersonnel were friendly but was just told to drive it around back and unhook it and I was good to go. Was not asked it I needed assistance or if I knew how to unhook it or backing into the spot. Not all renter are capable of these tasks.
Paul MNothing
Portia SApparently no one checked the tires on the trailer when it was returned, and the trailer was rented to me with not one but two tires showing metal treads. Did not realize this until a blow out occurred and left me on the highway. Waited 1.5 hours for roadside assistance, only for him to discover the tire on the other side in the same poor condition. He did not have a second tire. Called back into roadside assistance and waited another 1.5 hours for a second tire. Obviously condition nor safety matter to this location as this trailer was not roadworthy.
ANGELA W